DuraPro HealthReviews of dentalplanet.com

Everything was great until it came time to actually install the machine. I should have known by the run around about the tech that would install it. I was willing to have my local tech take care of it. I instead paid for their tech who changed the install date several times. He also left the old pan sitting in my first operatory instead of the designated area (very empty rear of the building). Instead, every patient and parent had to walk by it on the way to their appointment. It has actually been about a month since that delivery and the pano still is not working correctly. He knowingly installed a bent guide rod and did not alert anyone. When I finally got ahold of him, after trouble shooting all day, he tells me about the bent part. I then had to prompt him to order the new part... THEN that part had all kinds of issues getting to us, they put the incorrect address, then sent the part to the wrong state. In short, A MESS. Sales guy could not have been nicer, service and support has been garbage.

Was able to buy product at a decent price. Received in great condition in record time.

Bought a Handler lab work bench and it arrived severely damaged. I contribute it to poor prepping for shipment by Handler and poor handling by the shipping company, UPS Freight. We decided to return the bench for a full refund. Took entirely too long to arrange pick-up since the bench had to be wrapped for shipment which we didn't have the supplies to do. Once the bench was prepared for shipping by a third-party the shipping company picked up the unit. That was a month ago and we are still waiting on the refund from Dental Planet. Think twice before buying a Handler bench from anyone. (Update) We received our refund today. Understand the person responsible for these actions was out of the office for an extended period of time. Dental Planet should have more than one person to handle these issues. Thankful for the completion of the refund.

I was pleased with My Dental Planet Experience!! We got surgical caps that were UNavailable for almost a Year, Thank YOU

We purchased good quality Parts, quickly and efficiently . We will buy from them again.

Great product arrived quickly

I had a problem with a new compressor that I purchased from Dental Planet. The salesman went our of his way to make sure that my problems were addressed to my satisfaction.

Needed parts for old ADEC unit. They had them and they were efficient is sending them to me. Thank you so much.