Laurie S.
Dental Departures Guadalajara Disaster
In late 2022 I began looking for a dentist in Guadalajara. I ended up being referred to BEYOND DENTAL AESTHETICS by Dental Departures. I had seen dentists in the US and I felt that because of the expense and amount of damage, extractions and 4 on one both upper and lower would be the best route. The dentist at BEYOND DENTAL AESTHETICS convinced me that many teeth were salvageable and with root canals,crowns, 6 implants and veneers I would have a great outcome. I can provide further detail if you are interested but let me just say : I first flew to Guadalajara in January 2023..15 months later, after spending $408-449 for air fare for 3 trips $379-519 for hotels 3 times, numerous Ubers, 2 full mouth ex-rays ($76-100usd, they don't have this equipment in their clinic) , enduring surgery without anesthesia, paying BEYOND DENTAL AESTHETICS $18800, I had 2 implants. The doctor told me they hadn't placed any of the other 4 implants, including my two top front teeth because the earlier bone graft had failed.After spending 3 weeks over 9 months and at minimum $23000, I was to be leaving there with 2 implants. I was leaving my 3rd visit with a very unnatural appearing partial on my two front teeth, 2 teeth missing on my top and lower arch, bottom front veneers they'd redone (because they had come off within days of application while I ate jello) that were thick and unnatural looking. In the ensuing months the veneer on my upper right bicuspid has come off leaving a glaringly dark contrast to the adjacent veneer and preventing me from smiling. The lower middle 3 teeth with the blocky veneers have receded back from my other teeth giving me a bulldog-like under bite. The doctor apologized and said she would pay for my flight and hotel to return in JANUARY and fix everything beautifully. I left numb. Yesterday I contacted her. She NOW says my 4 implants and crowns can all be done beautifully in 2 more trips and for $6000 usd more! I will pay for the first trip and she will pay for the last. I have several friends who have had 4 on 1's and full mouth restorations in Cancun and Algodones. None ever m isade more than 2 trips, paid over (at most) $14,000 and all the work looks good and they are very happy. I am not against getting dental work done in Mexico.But be very careful and in my experience you should absolutely avoid DENTAL DEPARTURES and. BEYOND DENTAL AESTHETICS in Guadalajara.
Response from Dental Departures Inc.Jul 26, 2025
Hello, Thank you for sharing your detailed experience. We’re very sorry to hear about the challenges and frustrations you faced during your treatment at Beyond Dental Aesthetics. We understand how stressful and costly dental care can be, especially when outcomes don’t meet your expectations. At Dental Departures, we always want patients to receive high-quality care and clear communication. Your feedback is important and helps us work with our clinic partners to improve. If you would like, please contact us directly at [email protected] or call 1-888-673-6134. We’d be happy to review your case further and see how we can assist you. Thank you again for your honesty, and we wish you the best moving forward. Sincerely, Dental Departures Team



