Rhonda S.
Don't waste your time
Don't waste your time going through this company it is easier if you deal directly with the dentist. They don't return phone calls, they dropped the ball in setting up my transportation from the airport, and never even sent over my CT scans to the dentist so when I arrived there was much confusion.Thankfully the dentist itself has been amazing but I would not use the third party to arrange it. I worked with Erick, he told me that oh everything is fine, when actually it wasn't.
Response from Dental Departures Inc.Jul 26, 2025
Hello, Thank you for your honest feedback. We’re sorry to hear about the issues you faced with communication and transportation—this is not the experience we want for our patients. We’re glad to hear your dentist was amazing, and we want to do better in helping coordinate your care smoothly. If you’d like, please reach out to us directly at 1-888-673-6134 or [email protected] so we can review your case and assist you further. Thank you again for sharing, and we hope to support you better in the future. Sincerely, Dental Departures Team



