Booked an appointment via this agency.
I got a very useless overpriced treatment and afterwards no help.
Would not recommend!!!
PS I wrote a message to this number they have me here and never got an answer
Response from Dental Departures Inc.Sep 10, 2025
We’re very sorry to hear about your experience. Please rest assured that Dental Departures is a legitimate company, trusted by thousands of patients worldwide to connect with quality dental clinics abroad.
We don’t provide treatments ourselves — we’re a platform that helps patients compare clinics, read verified reviews, and book with confidence. If your treatment did not meet expectations, we’d like to help.
Please contact our support team directly via WhatsApp at +1 206-472-9886 or email [email protected]
with your booking details so we can review your case and assist you.
We value your feedback and are committed to making sure patients get the care and support they deserve.
— The Dental Departures Team
NI
Niki
I Recommend this service
Aileen was my agent she was unbelievably helpful in giving me options on the best dentistry service available for my budget and needs.
She took the hard work away for me. I just researched my options .the one I chose done a great job which I'm happy and satisfied with.
FA
Fatma
Everything was perfect from staff to…
Everything was perfect from staff to the dental work i was very satisfied with my experience
AN
Andrej
Needed quick fix after accident
Needed quick fix after accident. The clinic and personnel was very welcoming. They explained what needs to be done and the price of it.
LA
Lana A.
I want to say big thanks to Dental…
I want to say big thanks to Dental Departures, especially to Aileeen, for helping me to find great dentist in Los Algodones and arranging my treatment. Now I have my beautiful smile and can chew without pain! Thank you!
Response from Dental Departures Inc.Jul 26, 2025
Thank you so much for your kind words!
We're so happy to hear that Aileen helped you find the right dentist in Los Algodones and that your treatment went well. It’s great to know you can smile confidently and chew without pain now!
If you ever need help again, we're always here for you. Just reach out to us anytime at 1-888-673-6134 or [email protected].
Sincerely,
Dental Departures Team
MG
Miranda G.
If there was a way to put a -5 grade…
If there was a way to put a -5 grade that would still be high for them. STAY AWAY they are a scam. Besides the do not pay their employees. A 5 year old kid would make a better job than them
RUN RUN RUN
Response from Dental Departures Inc.Jul 26, 2025
Hello Miranda,
We’re sorry to hear you feel this way. This is not the kind of experience we want anyone to have with us.
We take reviews like yours seriously and would like to better understand what went wrong. Our team is here to help, and we want to do what we can to make things right.
If you’re open to it, please contact us at 1-888-673-6134 or [email protected] so we can look into this more closely.
Sincerely,
Dental Departures Team
NO
noreen
Dental Departures Scam Dangerous to your Dental Health along with the Clinics they Work with. Beware and AVOID.
Avoid this company along with Freer Dental and any other clinic they recommend. They are a scam company, placing with clinics that mess up your implants. Leave out screws, refuse to respond after doing their shoddy work. In fact avoid the country. They know they can mess up your teeth provide terrible work, resulting in tons of problems of which they will ignore, refuse response and you will spend 1000's upon arrival home repairing the damage they have done. They operate with shady dental clinics, and were they to be in the US they would be sued many times over. Avoid Avoid Avoid and I am happy to provide proof and correspondence and lack thereof with this terrible organization and the clinics that they use. Media will hear of this company as they have been scamming people and risking people's dental health for far too long. Regardless of what they try to type or respond to, do you due diligence and you will find that many of their reviews are fake, they pay to have them removed as is the case with most dental clinics in Costa Rica, and they will Lie Lie Lie of which I have once again proof. I am very happy to supply absolute proof of the damage done to my teeth, implants, correspondence with this Dental departure and any other information you need so that you may also avoid this company and any of the Clinics they "work" with. They will ignore you, say you have a warranty and then refuse to response. Complaints go unheard, shady characters work at this Dental Departures Group as shown by their terrible reviews not only here but on Reddit, Face Book and others. They along with their shady Clinics and Dental organizations pay to have them removed.
Response from Dental Departures Inc.Jul 26, 2025
Hi there,
We’re truly sorry to hear about your experience. This is not the kind of situation we want for anyone who uses our service. We take your concerns very seriously and want to help however we can.
We’ve checked our records but haven’t been able to find your case. To better understand what happened, can you please contact us directly? You can reach our care team at 1-888-673-6134 or [email protected]. Please include your full name and the name of the clinic you visited.
We’d really appreciate the chance to look into this and make things right if possible. Your feedback is important to us.
Sincerely,
Dental Departures Team
JC
Justine C.
Great service
Great service, the options for dentists blew me away and I got immediate feedback and responses to all my questions. So happy!!
Response from Dental Departures Inc.Jul 26, 2025
Hello,
Thank you so much for your kind words! 😊 We're really happy to hear that you had a great experience and found the perfect dentist. It’s our goal to make things easy and give you fast, helpful answers every step of the way.
If you ever need help again, feel free to reach out to us anytime at [email protected] or give us a call at 1-888-673-6134. We’re always here for you!
Sincerely,
Dental Departures Team