Dennis KirkReviews of denniskirk.com

I had used Dennis Kirk for years for my snowmobile parts needs. Then when I ordered a new helmet in January 2019 and it didn't fit, I returned it. Well they decided that since the tags were not still attached, but in the bottom of the box, they docked me 25% of my return value. Absolutely the worst company to deal with. I used to spend hundreds but will take my business elsewhere and hope everyone does the same.

didn't receive my parts a month after buyi,ng them, custom services are not conserned,and donty answere emails....warning

Orders a battery from the on a Tuesday January 21st. It's now January 28th and no battery to be seen. I called customer service and they were rude and didn't care about my concern. I'll never buy anything from them again. Don't do business with these people!

Should have read the reviews - their returns and customer service is a joke. Ordered a part which does not fit my bike, unless further modifications (and new parts) are made to the bike. No where on the product detail does it say this would be the case. They would not refund me because the product is considered "used" once you try to fit it to the bike.

Their customer service and return policy is laughable. I returned an unused, but open air filter for a motorcycle and was told it arrived to their receiving department damaged and with major signs of use. They do not honor their policies, have bad csr agents and/or warehouse people that are willing to lie to get out of a return on a product

Truly the most unprofessional company i've ever dealt with. Not only did the send me the wrong part for my BMW moto, the part what i originally bought they don't even actually carry. Customer service was less than professional at handling my issue. I would not recommend dealing with Dennis Kirk.

Had a cart totaling over $3,000 and called to see if they were willing to offer some sort of discount for a repeat customer with a large order. Called and spoke to Sarah who sounded less than willing and said she would check with her supervisor. Did not call be back the next morning like she said, so I called her. When we spoke she said that I had an order of about $150 from over a year ago that they accidentally refunded me for and that I have to ship these parts back or pay the balance due. I was less than thrilled and told Sarah that this was a mistake on their end, that I do not feel is my responsibility, and they had ample opportunity to reach out in the time in between. They were unable to accept responsibility for their mistake that happened over a year ago. Sarah was unprofessional and hung up the phone while I was talking. Needless to say they did not for one second sound thrilled that I wanted to buy 43 items totaling over $3,000 and they could care less if this order was placed or not. I will not be buying from Dennis Kirk anytime soon. In my opinion, if you are looking for parts Rockymountainatvmc.com is the place to go.

Worst frkn experience ever had ordering Harley parts online. I ordered $765 worth 9f parts that were supposed to be delivered on April 6,2018.im disabled and leave garage open from 8am every day. I have a high gate 30 feet from front door. Ups after 19 years living in house knows leave in garage. I called Denis Kirk and got Ashley after no product showing up even though UPS claims left at unaccessible front door. After Ashley interrupted 3xz I hung up. Then she leaves a message if I don't respond when UPS calls case closed. What the f I'm responsible instead of Ashley or Dennis Kirk. Customer help is BS there.