I have tried to unsubscribe several times, but still am receiving mails! Fradulent company. They tried framing their newsletter as shipping updates - but i never ordererd anything and cancelled their newsletter 5 times! There are 80+ scam mails from them in my inbox.
DO
Doug
CALLING FTC ON YALL
Ordered 6 months ago it came but i got 2 keychain things when i bought $250 worth of stuff. They won’t respond by email. disables comments on insta. tried to chargeback but they gave my bank documentation claiming that they have reached out to me but they have not. Everything about this company is fake. Even the address on their shipping label traces back to upscale luxury apartments in atlanta. I will be filing with the FTC to legally obtain my money back. You have quite the nerve to play with folks money in this economy Mr. Darius.
MO
monkeycheesebutt
I ordered my hoodie in march
I ordered my hoodie in march . still haven’t received it , received tracking number that has not updated at all. scammer , shows fake pics and re uses them . save your money
CA
Caleb
Fake everything.
I ordered 4 mystery boxes, they were both half off originally $20 per but they were $10 at time of order, 2 soul eater, 2 hunter x hunter. I read the reviews about bad shipping times after I had ordered and was worried I was going to be scammed or led on so I emailed asking about tracking and they were surprisingly nice, however, they had said shipping had started and sent me a tracking label that simply wasn’t real and both apps tracking orders said they hadn’t even been shipped yet. Shipping wasn’t actually too bad, maybe because I emailed, but they came within 2 weeks. The other issue is the order itself, as mentioned 4 customized orders, $20 each, and all I was sent was 2 identical soul eater keychains and 2 keychains that just had their brand name, not the hunter x hunter I ordered. So no, do not order from them. I didn’t even get what I ordered and this was in no way worth the price I paid for them.
AN
Anonymouss
IF YALL SCAMMING FTC ON THE WAY
Man when I’m going to get my hoodie that I Order IN FEBRUARY like I don’t wanna believe y'all scamming but that’s what it looks like
My order #20425
SA
Sapphire
They don’t respond like they claim to, and delete comments on posts
Ordered a couple of months ago for a blind box. I waited just like everyone else and kept tabs with their update emails. But as the order was supposedly sent out I placed my order number to track for a while, when I look at the usps tracking it says “lable created not in system” they came out a bit ago saying they had issues with usps and would fix it by a certain date, stayed in their emails. It’s past that date now and they still include it in their emails. I’ve attempted to reach out 3-4 times now. The only response was from Instagram stating how they are asking their team to check spam again. Didn’t get a response back. Only got this initial response because I checked their most recent post and saw someone else discuss this and I responded saying I was having a similar issue. They delete their comments on their pages only leaving the ones that makes them look good. I’ve even taken a screenshot of someone’s comment complaining about the same issue and returned two days later to it gone
Once I received an email asking to be an affiliate with them I responded that I will return back to the offer once I got their product in and received and automatic response as if I said yes. Im convinced they never check their emails as they say they do and it’s all automated. Incredibly frustrated and disappointed with this brand
JV
Joan Vidal J.
bought 5 mistery boxes in december
bought 5 mistery boxes in december. they gave me a fake tracking number that never update. all the messages i sent they just tell me to look at the weekly updates, probably an automatic message. DON'T BUY WITH THEM REPEAT DON'T BUY
order #16471
Response from DemonsbasementJul 10, 2025
Hey Joan,
Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. All emails are responded to within 24-48 hours which is something we take pride in so the email open and being responded to daily. Updates are sent out weekly on our behalf reassuring everyone of everything. I do apologize for the inconvenience with this. Please reach out to our support email about this issue so we can look into it.
As stated in our system you ordered and your order has shipped which is 9200190347375254482863. Also, you are subscribed to our email updates as well as we have proof of that and you are receiving all weekly updates and reassurance on your order like all other supporters but if you are having trouble finding these weekly updates please email us and we will be happy to help.
If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours.
We appreciate your support and understanding. God bless.
LB
Leslie B.
My daughter got scammed
My daughter got scammed. Bought stuff with her Christmas money. What a shame stealing from children at Christmas. Doesn't get any worse than this. She keeps inquiring and now her email was blocked.
Response from DemonsbasementJul 10, 2025
Hey Leslie,
Thank you for your support. We do apologize for the experience you may have received and are looking to be better daily and improve as a small business. All emails are responded to within 24-48 hours which is something we take pride in so the email open and being responded to daily. Updates are sent out weekly on our behalf reassuring everyone of everything. I do apologize for the inconvenience with this. Please reach out to our support email about this issue so we can look into it.
As stated in our system your order was cancelled and refunded through our payment provider Shopify Payments. Also, you are subscribed to our email updates as well as we have proof of that and you are receiving all weekly updates and reassurance on your order like all other supporters but if you are having trouble finding these weekly updates please email us and we will be happy to help. Her email also was never blocked at all no one's email is. She just happened to make a mistake and email our weekly updates no reply email which is [email protected]. We stated in the update the correct email for any support inquiries is [email protected].
If you have any current questions or need any help please email us at [email protected] as all emails are responded to within 24-48 hours.
We appreciate your support and understanding. God bless.