Lindsay T.
Absolute joke, I just want a refund.
DemonsBasement is an online store of alternative apparel. One would think they are a legitimate brand from their thousands of followers. Sadly, that is not at all the case. Many people, including myself, placed orders with this brand in the hopes of receiving a unique article of apparel; instead, they had to wait months for an item that never arrived. On January 1st, I placed an order totaling $92.50. As of November 20th, I have yet to receive a single thing, and I am now down $92.50. They attempt to trick you into thinking that the items are being produced and would be delivered in a few months, but in reality, they are defrauding several people of their money, and by the time they become tired of waiting or realize what’s going on, it's too late for them to dispute the claim. In 2023 they started as a different brand called “Walkinutopia”, where they soon abandoned that brand and rebranded as DemonsBasement. If you look up the brand online, you'll find that all of their Instagram comments have been disabled and that their website has been removed. They no longer offer email assistance and won't communicate with any of their customers.