Delta Auto ProtectReviews of deltaautoprotect.com

I purchased the Diamond Premier ESP from Delta Auto Protect going w/ the safest/best option. However, my first claim was denied because the "electronic" part in the transmission was not covered under their T&Cs. I was surprised as modern cars have more and more electronics associated w/ them. I think listing "transmission" in the coverage overview is misleading as it really only means certain parts. Also, there is a significant difference in attitude/tone from sale to customer service to technical support ... it got worse as you moved through the phone chain. I would NEVER use them again. Be careful if you own a modern car and plan on using them.

JESSE Douglas was very professional and easy to work with!!!

Looked at a number of products and companies and came across Delta. The quick and easy way to get coverage and the salesman, Jesse Douglas, was the reason we signed up with Delta.

I contacted Delta and spoke to Jim Devins, he was very knowledgable about the Delta products and offered honest and concise answers to my questions. I definately had a first rate experience with no high pressure sales and ultimately decided to go with Delta not just for the cost but the customer service presented by Jim Devins. The other warranty companies I looked at were misleading and acted like they were doing me a favor, really poor customer service. Way to go Delta & Jim Devins!

Last week I was looking at purchasing an extended service contract for my 2006 Mercedes ML 350. I did a bit of google search and ended up looking at Delta. I picked up the phone to get a quote and then Jesse from Delta helped formulate the quote and also has sent me a sample contract. I took a day, reviewed the contract and felt this is the right deal to protect my investment (Car). I ended up signing up with Delta. I think the experience till now has been good. The sales rep Jesse did help me with a good price and based on the online ratings for this company lot of folks seem to like Delta. I hope after the 1 month evaluation I will get into the contract start period. I am looking forward to not to file a claim :-) If I had to I hope Delta will stand by!

Shawn Michael has spoken about mailing me hard copy of my contract. Called him and left several messages. Last time we spoke, said he was very busy & would see to it personally a hard copy of contract will be mailed to me. Thanksgiving came, Christmas passed and now new year but said contract never was received. Will you be this reliable if I need a claim for my car ?. How reliable is your company as well as your work performance ?

Easy to work with and as I have found out they stand by their word on pricing. I got a quote over the 24 hour limit, actually about 3 weeks over, and they still gave me the quoted price. Jim Devins, I would recommend you talk to when inquiring about a policy as he seems to know what he's talking about.

Jesse is very knowledgeable and easy to work with. We will see how the claim process goes if my car has the issue.