Reza V.
The stitching on the front of the bag…
The stitching on the front of the bag is poorly done.

DELSEY PARIS, established in 1946, is a celebrated French brand with a distinguished history in crafting premium luggage and travel accessories. Over the course of more than 75 years, DELSEY PARIS has been at the forefront of innovation, combining traditional craftsmanship with cutting-edge design to create luggage that meets the evolving needs of travelers worldwide. The company's design studio, based in Paris, is a hub of creativity and expertise where each product is meticulously designed with both style and functionality in mind. DELSEY PARIS offers a diverse range of luggage, from sleek carry-ons to spacious suitcases, along with accessories that complement the modern traveler's lifestyle. The brand's commitment to quality and durability is evident in every stitch, zipper, and wheel. DELSEY PARIS is renowned for its dedication to innovation, with products that feature advanced materials, unique security features, and ergonomic designs. The brand's iconic double-zipper security system and ultra-lightweight construction are just a few examples of the ways in which DELSEY PARIS stands out in the luggage industry. Embracing a philosophy of "Innovating to Foster Freedom," DELSEY PARIS merges timeless elegance with contemporary aesthetics, ensuring that each piece is as stylish as it is functional. Whether it's a weekend getaway or an international adventure, DELSEY PARIS is the trusted companion that makes every journey seamless and chic.
DELSEY PARIS (USA) (delsey.com) has 434 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing434 approved reviews, newest moderated first
Reza V.
The stitching on the front of the bag is poorly done.
Nolwenn
Had to contact the customer service for a promotional code that wasn't working, even though sent by Delsey. It got sorted out the same day and I have been able to place the order with the discount.
Carolyn P.
High quality luggage at a very reasonable price!
Anitha K.
The products did not meet the quality shown and written while purchasing. Also the size is too small for carry on. Return policy is very bad, I have to pay $15 to$25 for each return. This was my 3rd purchase and I dont think I will shop again.
Julie M.
I bought the Delsey large checked bag (~$400) to use for a 5 week South East Asia vacation. The bag was damaged at some point during the travel, and the wheel area was crushed in. There is no coverage for this type of damage, so essentially the bag is now trash after 1 usage. Has anyone else experienced this kind of damage and how can it be resolved without me having to spend another $400 on a different brand? Any help would be greatly appreciated. Note: There is no US sites that service damages that I could find
Andrea P.
Obsolescenza programmata. Le ruote si rompono subito
Alain
SAV minable ! Pour obtenir une petite roue cassée… après 8 jours d’attente aucune réponse !
Caroline M.
Absolument impossible de contacter le service client par téléphone pour renvoi d'un article défaillant sous garantie. Après avoir fait une réclamation sur internet, j'espère avoir un retour positif de la part de Delsey Paris, mais je suis plus que dubitative.