DELSEY PARIS (USA)Reviews of delsey.com

Edit: Months after submitting my review, Delsey suggested I reach out to customer service. I did exactly that before submitting my initial review. Their response was essentially “tough luck - can’t help you”. Since then the other Delsey carry-on wheel rubber fell apart. Initially our matching Delsey carry-ons were great. But as they aged the wheels disintegrated not through use but the rubber simply aged out and crumbled. This might be expected of poor quality luggage but not Delsey. Why spend the money for a premium piece when it’ll age out and fall apart?

I was initially excited about my Delsey purchase, but I am extremely disappointed with the quality of the Delsey luggage. The shell is shockingly brittle and developed cracks before I even had a chance to use it for travel—just from normal handling at home. For a suitcase that costs $160, this level of fragility is completely unacceptable. I expected much higher durability from a reputable brand like Delsey. I urge Delsey to address this quality issue and provide a solution, as this experience has left me questioning the reliability of their products.

Like the size for fitting under airline seats and interior holds a lot of clothes,but zippers are hard to close around corners of the luggage as some luggage material seems to get caught as it is zipped.

Very well made.

The customer support team was amazing to work with! They were able assist in my replacement quickly and efficiently! Thank you

Tout était parfait ! De la qualité du sac pour transporter mon chat , à la livraison rapide, je ne peux que recommander Delsey !

Site bien réalisé par rapport aux besoins, une gamme qui répond à toutes les situations. Livraison nickel. On retrouve la qualité perçue. Reste à voir en voyage.

Très jolie valise