james S.
The experience was great due to their…
The experience was great due to their customer service, Elizabeth was awesome! She worked with me step-by-step to make sure the right system would work for my pool system.

DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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james S.
The experience was great due to their customer service, Elizabeth was awesome! She worked with me step-by-step to make sure the right system would work for my pool system.
Thomas C.
The call I made to Dellahome today went perfect! Each question I had was answered to my satisfaction and in a very professional way. Lizzie the Representative I spoke with fully understood what I needed, gave me the answers and also o helped me with a way forward! Thanks to all!
Jim S.
All arrived as scheduled and installation manual was very concise and well illustrated.
JAMES D.
Easy install very good directions. I used the install kit and it made the install easy. Great customer service. They followed up quickly with my emails.
Danny
A great system that is DIY friendly. When I installed the product, it was evident of the quality in the product and I am very pleased with the purchase.
Ken
Hector was extremely courteous and really on the ball taking care of my concern.
Larry
Easy. Elizabeth (Lizzie), from customer service, made the whole experience great. She answered all my questions and helped me out with registering the mini split for the lifetime parts warranty. The installation was also easy with the kit I rented from Della. The only thing I would change is the wiring diagram did not have my exact application shown but it wasn't hard to figure out.
Mark J.
Della is serious about customer service. Ahhh! Just like olden days. My unit arrived after what must have been a harrowing journey. I called the Della Help Number provided in the literature, selected the call back option and within about 4 minutes my phone was ringing. Joey was great. I sent pictures. We then exchanged a few texts and a resolution was quickly agreed upon. It would be hard to imagine that a company would put that much effort into customer service if they were not very confident in their products. I hope to be able to supplement this review later to speak about other aspects; Installation, performance…