Doug
Poor instructions and support
The unit does what it is supposed to do, but thankfully it does so basically on its own. I say this because the instruction manual gives no indication of what some of the settings do, how to interface with the wifi settings (the manual will say to press two buttons on the remote that don't exist), or, most importantly, how to change any of the pre-existing settings. There is also no online manual to clear up any of these issues either. It's clear that this unit is made in a country where they decided it wasn't worth it to translate anything into English.
Response from DellaMay 16, 2024
I do apologize for any hassle this has caused. Can you please provide us with more details of the issue and we would like to update the instrucion about this. We would like the opportunity to assist you right away and make this right for you. Please feel free to contact us at (909)595-5901 M-F 9am-5pm pst or email us at [email protected]. Thank you.