DellaReviews of dellahome.com

I purchased a Della 18kBTU dual zone for my new construction. All pieces were packaged safe and secure, all of the needed parts were included and readily available for my technician. The unit is sleek and looks great inside my home. The outdoor unit also looks much better than the larger standard Ducted HVaC alternative. The ductless design made this the ideal option for my ~600sq/ft house, not needing to design ductwork, and letting the split units do their work. Upon boot it did give an error code, but with Della's friendly and helpful customer service (Thank you Hector L!) and tech support, we identified the problem. I am very happy with the units, and couldn't recommend these any higher.

nice product! simple installation.

I got my product which was 2 orders of filters for my Della mini split which came in the mail I 2 different pkgs which I thought I ordered only 1 set but I guess I ordered 2 sets reasonable price tho so I decided to keep both. They were well pkged and came decently quick. Will buy again from them if needed.

Excelente experiencia

amazing, the process and correcting my issue was taken care of swiftly and hopped out immensely

I have purchased and installed several mini-splits over the past few years, including two units from Della. Della by far offers the best value for the money. The included warranty is much better then the competition. The last unit I purchased, directly from the Della website on November 14, 2025. The unit arrived well packaged on November 17, 2025. I had the unit up and running on November 18, 2025. The first unit I 9000 btu Della Unit, was installed in 240- square-foot-tiny-house. It replaced a 12,000 BTU window air conditioner that could not keep up with the South Texas heat. The tiny house in more comfortable and our energy bill went down. I really appreciate the customer service. I was having a problem registering my warranty. I called customer service and spoke to a human being. No long wait and no never-ending-phone-tree. Elizabeth was great and got my units registered the same day. I highly recommend Della Mini splits.

I was quoted 15000 by a local HVAC company. I turned to Della for an 18000 btu optima single zone system. I went the DIY route and could not be happier. All in $1600 for a great and energy friendly little system. I would highly recommend.

Easy to buy from and good service when I screwed up the order and got the wrong line set. My fault but they allowed return without penalty and no fuss. Unit appears well built and is working well.