DellaReviews of dellahome.com

I am so happy. Della+’s customer care and technical support are outstanding! I was having trouble with programming the app and remote and couldn’t get the mini-split unit to work on program. They provided me with a rather quick response by a tech and I was walked through all the steps and now giving it 24 hours - voila! The unit is running perfectly - PERFECTLY! A perfect unit and support staff who care about your satisfaction!! Thank you! In my case I worked with Hector (who answered the phone (live) the first try and within 24 hours Sandra (the tech) called and walked me through with patience and kindness but most importantly- success!

Your website is great, Product was shipped quickly, I called customer service and immediately received an answer to my question.

The web site was informative and helped me make the decision on which mini split to purchase. I also called and talked to a technician about cold weather heating and the tech was very helpful and looked up the information for me.

EVERYTHING!! Had to return a mini split because I ordered the wrong one. That transaction for return was extremely simple. Purchased a new one utilizing their service rep Joey. Everything about this company meets and exceeds customer service standards that other company should follow

Worked and fit great,

Easy. Did what was expected

Easy ordering, quick delivery, and best of all the ability to borrow all the install kit needed. Great that Della offers a warranty on a self install unit when their install kit is used and the unit is properly registered. I had a few questions during the install, both customer service and tech support were quick to respond and answer every question I came up with.

This company is making sure their customers are satisfied. We received the wrong size spilt unit and Della Support system got our request fixed and shipment of the correct unit was sent out immediately. It was a very fast turnaround on ensuring that the correct unit was on its way. I am a very satisfied customer.