DeliverrReviews of deliverr.com

Deliverr has been a lifesaver for us. With the current situation online, we found ourselves blocked from Amazon and sending inventory into FBA. Deliverr allowed us to find a back-up solution that works well with other marketplaces and sales channels. Their 2-day and next day badges helped our website grow from $10,000 a month last year to $150,000 a month this year. The only cons are that some of the carriers partnered with Deliverr have a tendency to lose shipments. But this could also be attributed to the increase shipment numbers of 2020 across the board. The other problem is that having a third party fulfill our orders increases a harder to resolve customer service questions as most customer service questions revolve around fulfillment. However, Deliverr does a great job at owning their mistakes and processing claims. Overall, Deliverr is a headed towards a 5 start fulfillment service and is definitely a major asset to multi-channel fulfillment.

We moved from Amazon FBA to Deliverr we are now using multiple sales channels. Emily Callahan has done an excellent job of onboarding our companies inventory and fulfillment needs, along with referring us to key sales channels. Damian Sandenbergh is my Rep now and he has proven extremely helpful. My orders are being fulfilled in a timely manner. When I have experienced serious issues within a reasonable time period Deliverr has stepped up to the plate and helped to reach win-win solutions. Thanks again to Alain, Hillary, and Moses in customer support! Mistakes happen, what we do about them is what separates winners from losers! Deliverr is a winner, I highly recommend them!

From the start, the Devlierr team has very helpful with the on boarding process and through our first shipment to their warehouse. When minor discrepancies did arise, the Deliverr team assigned an active representative to help us resolve them in a timely and professional manner. Compared to Amazon's customer service, Deliverr's is orders of magnitudes better! You can tell Deliverr appreciates each of their clients and wants them to succeed!

Deliverr has gone above and beyond expectations so far. Everything from their transparency and easy to understand pricing model, easy setup process and incredible on-boarding support. I worked with Fulfillment specialist Shawn S. and was extremely impressed. This is not a back office call center team. We had 2 calls and walked me through setup and even recommended that I get setup on Walmart and told me how to get fast tags on Google and Facebook. The support doesn't stop there either, I'm going to be working with an engagement manager to help me optimize my e-commerce sites. In under 2 weeks, I setup my Deliverr account, sent shipments to Deliverr, signed up and went live on Walmart, Etsy, Facebook Shop and Shopify. Prior to using Deliverr, I only sold on Amazon. As a small business owner, I'm excited to take my business to the next level and Deliverr has made it incredibly easy. I only wish I knew about them sooner. Thank you all!

My company has had a very good experience with Deliverr and could definitely recommend them. We sell supplements and were looking for a new pick, pack, ship partner around 2 months ago. We chose Deliverr over ShipBob and so far are very happy with our choice. - To date we have sent in 2 inbound shipments, each to 4 different fulfillment centers. The receiving has been relatively slow (1 to 2 weeks) but all items have been eventually received with no errors or missing inventory. - Deliverr has shipped out to numerous customers using ground, expedited and Walmart 2-day delivery. These shipments have all gone out either same day or next business day. We also sent some test shipments and the packages all arrived in good condition. A small issue is that the packaging used varies from warehouse to warehouse and there is no packing slip or invoice included. - Our account executive, Shawn Sprauer, did a great job both during the sales process and while we were onboarding with Deliverr. He also helped us get approved to sell on Walmart and really made a difference during the Walmart onboarding process. We are now selling on Walmart with free 2-day delivery. Overall, it has been a very positive experience with Deliverr and specifically with Shawn Sprauer and I can fully recommend them to other companies looking for a new fulfillment partner.

Tyler gave me some great help today in regards to moving my product sales forward and updated me with everything that Deliverr has in the works. He was able to answer all of my questions in a very professional and informative manner. He even sent me valuable links to pages I should know about. I'm so grateful he reached out to me to help with my products.

Thank you so much Tyler Coopman for the awesome information and tips you gave me on optimizing Walmart listings. I appreciate your expertise and assistance. Your professionalism, customer service skills and business acumen confirmed that I made the right choice in selecting Deliverr as my fulfillment and shipping service. Looking forward to implementing what you shared and increasing traffic flow to my products. It was a joy speaking with you. I look forward to calling you soon with a positive update.

I seldom write reviews, but this one for Deliverr is irresistible... The 'true' heart & soul of a company shows when things go out of the ordinary. With the current Corona crisis, the shipping world is - obviously - haywire but not Deliverr! Despite all, hey have their ducks in a perfect row. Our contact, Damian S, is literally an acting chief-therapist-officer handholding us every step of the way. As a serial entrepreneur, I have dealt with 'many' providers over the years: Deliverr takes the cake!