DeliverrReviews of deliverr.com

Fulfillment for marketplaces is a tough thing to get right because each marketplace has its own quirks and bugs. In 37 years of business, I've dealt with plenty of people who talk a big game about customer satisfaction but fall way short. Andrew is an elite company ambassador who makes me believe he will be successful. Has a passion for making things right and it shows. He does his best to tackle the problems head on , even if its a tech issue ( which it usually is) but I'm not giving up because he actually gives a 💩 !!!! I used Deliverr in the past and was totally disappointed and frustrated so I threw in the towel. The major issue was Amazon was penalizing us the seller because Deliverr provided tracking numbers which they consider invalid. My humble opinion is flagging and eliminating the carriers that dont communicate properly with Amazon will go along away to solve these issues, I'm sure we are not the only seller facing this!!! The issue is still not solved yet !! My concern is not getting my account shut down, but I'm confident Andrew will get to the bottom of this and make it right whether it means getting live human beings at Walmart or Amazon to communicate the problems to Deliverr techs and vice versa. From my humble experience, if programmers reviewed and tested their programs with business people (99% are NON-Techies) who actually use the services it would be a User-friendly experience. things would go much smoother without the unintended consequences!!! we need more Andrews!!

I have been extremely satisfied thus far using Deliverr for fulfillment! A huge part of that has been because of the superior service Andrew Gubler has provided our business from setting up accounts to integrations and shipments. Anytime I have had a question it is always answered immediately and has been resolved with clear communication. Customer service like Andrew has provided is becoming harder to come by and is golden!

Amir helped us immensely with the chaos that is getting a new fulfillment center. Everything went off without a hitch and we couldn't recommend Deliverr and Amir more!

Great customer service. Very problem-solving-oriented mindset. Flexible and fast

On-boarding with Amir Bavani was a breeze. He was responsive, informative and most importantly, enjoyable to work with. Highly recommend.

Customer service is always quick and helpful. Inbound recently gets received within 3days. Accountability 👍🏾.. Been with them for more than 2years lots of improvements. I work with two other fulfillment centers and I'm in a position to say Deliverr is TOP.

An order had gone missing, but Henry at Deliverr was a dream to work with in resolving the missing item. He and the rest of the team responded within hours of my email and had a resolution within a day. In all communications, he was clear, upfront, and friendly, which is all too uncommon in the time of customer service bots. Deliverr and Roterunner swiftly worked together to solve a problem and just seem like terrific humans. I'd happily do business with them again!

Smooth onboarding process with Deliverr, expertly facilitated by Amir! Highly recommend.