Douglas T.
Doug
I think you did an OK job of negotiating my settlement however you did a terrible job of keeping me up dated on what was going on. Often I would hear from the IRS what I needed to do and then hear from you 2-3 weeks later the same thing.
Response from Defense Tax GroupOct 6, 2016
Thank you, we certainly value your honesty and sincerely regret to hear you feel you were not 100% satisfied. As mentioned prior to sending you your offer in compromise packet, it is important to keep in mind that the typical IRS offer review process can take anywhere between 9 to 18 months, and we have little to no control over the IRS offer processing time. Furthermore, throughout the review period, there is no substantive update unless and until we hear from the specific IRS offer specialist assigned to our clients' specific offers. Nevertheless, we take pride in assisting our clients achieve the best result possible in light of their circumstances, and we are very pleased that we were able to assist you in saving approximately $50,000, per your accepted offer in the amount of $500 total. Congratulations again, and we wish you all the best in your future endeavors.