DeepmusclesmassagerReviews of deepmusclesmassager.com

This company has terrible customer service. You can email them as many times as you want and they won’t respond back. Tried to contact them about canceling since I thought that was to dumbbells not one never heard from them at all.

Two dumbels are shown only one is shipped. It could be resolved if they answered their phone or replied to emails but th neither answer calls nor reply to emails. I ordered a 2nd dumbell but it wasn't shipped until I moved to cancel the credit card charge. Then it still took two weeks to arrive. Good luck if you choose to use this company

Single dumbell instead of two. Can't get a hold of your customer service. Unhappy ...

I got my dumbbells. But paid the 20 extra dollars for 5-10day shipping for it to come in 20 days

No way to check my order on line after ordering. From the time I placed my orders to receiving items was way to long, over 2 weeks. 😡 I will not recommend or order again from you

Great product but picture was deceiving. The only one that showed two dumbbells. Thought it’s was a great deal

My order was partially delivered. Still waiting on the rest of order…

I'll start by qualifying that my review reflects my experience, not the products (I haven't had the opportunity to use the product yet). My first issue was the time it took for any communication regarding my order. I got a confirmation and a credit card charge immediately. Two weeks later, I inquired about my order. I never received a response to my inquiry, but I did receive a shipping confirmation a day or two later (and received the product a week after that). I thought I was ordering a set of dumbbells. Every picture on the site and during the ordering process showed a pair. (I will acknowledge that after the fact I found a miniscule 1 circled on the image). When they showed a regular price of ~$400 and a sale price of ~$200, it never crossed my mind I was paying for 1 dumbbell. I tried to contact the company via e-mail (3-4 separate messages) and on the customer service line (dialed dozens of times at varying times across several days). I never received a response and never got through (line was perpetually busy). Now I'm stuck with a $200 bill and 1 dumbbell, and no way of doing anything about it. Since there was no way to return it and no way to contact them - I reluctantly ordered the 2nd dumbbell. This time it took almost 3 weeks to receive any communication (despite a couple of e-mail inquiries... I again just got a shipping notice 3 weeks later). The product looks great, and I'm looking forward to receiving the 2nd one so I can actually try them out, but the ordering process, communication, and customer service were abysmal.