DeeperReviews of deepersonar.com

Deeper reviews

Showing 20 reviews with 2 stars · Clear filters

Aes P.
Dec 22, 2024
Lots of 5GHz issues and 2.4 disabled
Its a good tech, but the device has a lot of issues. It was fixed previously and now with the 2.0 update, it has come back. The 5GHz band is so problematic that it keeps disconnecting and freezing. The option to select 2.4 GHz is disabled. It keeps connecting to 5GHz even if I joined 2.4 GHz.
Response from DeeperDec 31, 2024
Hello, Thank you for your feedback, and we’re sorry for the trouble you’ve had. We want to clarify that Deeper Wi-Fi has always operated on the 2.4 GHz band across all our models, and switching to 5 GHz has never been an available option. We’d love to help you fix this issue—please email us at [email protected], and our team will assist you.
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Étienne L.
Dec 19, 2024
Manque de communication.
Manque de communication. Je n’ai tjs pas de nouvelle pour la livraison malgré des relances
Response from DeeperDec 20, 2024
Bonjour Étienne Merci d’avoir partagé votre avis. Nous sommes désolés d'apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Après vérification, nous constatons que votre colis a bien été livré par UPS. Nous regrettons tout manque de communication concernant la logistique et prenons vos commentaires très au sérieux. Si vous avez besoin de plus d’informations ou si vous n’avez pas encore reçu votre colis, n’hésitez pas à nous contacter directement à [email protected] Nous serons ravis de vous aider à clarifier la situation. Cordialement
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Philip K.
Jul 30, 2024
I buy some screws and bekamen a…
I buy some screws and became a Charging cable.
Response from DeeperAug 9, 2024
Thank you for your feedback, and we sincerely apologize for the mix-up during your purchase. We're glad we could resolve the issue through email correspondence and appreciate your understanding. We strive to provide the best possible service, and we're committed to ensuring that this experience does not affect your future interactions with us. If you need any further assistance, please don't hesitate to reach out.
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Matthew C.
Jul 19, 2024
Where is it?
All of it…. Paid a lot of money for a product that hasnt arrived yet and it’s over a month late
Response from DeeperJul 19, 2024
Hi, sorry for the long wait! I can see that your order is already on the way, and should be delivered today. I've emailed you with details.
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