ondrej K.
After a longer discussion with support
After a longer discussion with support, my VPS was eventually canceled and I received a refund. The communication took longer than expected, but I appreciate that they handled the situation fairly in the end. Overall, it was a mixed experience. However, they were unable to get the VPS working at all, which is a pity since I wanted to use it for K8s testing.
Response from DedirockFeb 19, 2026
Hey Ondrej, I hear you, man. Thank you so much for writing in. You definitely signed up at a very unique time for me. I have learned a lot since then and got our processes down. At that time, I do feel the best thing was just to give you a refund until I could get our service lines smoothed out. I do definitely want to thank you though, for your patience with me. I make sure I learn from every experience to continuously improve, and I learned a lot working with you. I can tell you now that things are much smoother. Thank you again. — Danny




