Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.
Mastermind.com (deangraziosi.com) has 765 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
deangraziosi.com
Website
deangraziosi.com
Category
Sales & Marketing
Location
Scottsdale, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Dear Adam,
Thank you so much for taking the time to share about your experience with us! It means the world to us that you recognize and feel the genuine care, passion, and dedication we pour into everything we do. Our goal has always been to create an environment where members not only feel supported but also seen, heard, and valued.
Your kind acknowledgment inspires us to continue leading with compassion, integrity, and purpose. It’s people like you who remind us why we do what we do—helping others unlock their fullest potential and making a positive difference in their lives :)
We are deeply grateful for the trust you’ve placed in us! Thank you for being a part of our journey and for recognizing the heart behind our work. We are truly honored to have you as part of our Mastermind family and look forward to continuing to support and cheer you on in all that you do.
With heartfelt appreciation,
The Mastermind Team
RA
Rashid
It was excellent support and feedback
It was excellent support and feedback
Response from Mastermind.comDec 20, 2024
Dear Rashid,
Thank you so much for taking the time to share your experience with us! Hearing that you received excellent support fills us with gratitude and reinforces why we do what we do every day. It’s our mission to ensure that everyone who reaches out to us feels heard, valued, and supported :)
It means so much to us to know that our efforts have made a meaningful impact on your journey. Please know that we are always here for you, ready to assist you in any way you need. Whether it’s guidance, support, or simply someone to answer your questions!
It is an honor to be a part of your journey, and we are so grateful to have you as part of the Mastermind family. If there is anything else we can assist you with, please don’t hesitate to let us know!
With heartfelt gratitude,
The Mastermind Team
LM
Lauren M.
I was unsure about this company but they ended up exceeding my expectations in the end
Original post: I have zero patience for companies like Mastermind. Very disappointed to see that they’re a money hungry company that automatically signs you up for a subscription when you’re purchasing a program. I saw a few months later that I was charged my first monthly fee and I immediately reached out (we’re talking moments later) and submitted a cancellation request. They refused to refund me. They could see I wasn’t using the service during the trial period and I wasn’t intending to use their service for the following month they charged me for. I already paid almost $500 for the initial program and they still wanted to get another $40+ out of me. I have had plenty of pleasant interactions with other ethical companies that gladly refund me if I catch the charge immediately, so this is a conscious policy choice Mastermind has made. Their customer service agent was dismissive and inflexible. I’m glad to see the other reviewer on here who says she was refunded when she requested a sub refund. I wonder if they’ve had so many people complaining about this very thing that they were finally pushed to change their greed-driven policy.
EDIT: Mastermind has very unexpectedly refunded me my subscription payment. So given this pivot, they’ve exceeded my expectations and I’m pleased to edit my review and relay that customer satisfaction is their top priority. Perhaps I was unlucky with the customer service agent I was assigned to when I initially reached out.
Response from Mastermind.comDec 20, 2024
Dear Lauren,
We are deeply sorry to hear about your experience with us and truly appreciate you taking the time to share your concerns. Your feedback is of utmost importance to us, and we want to extend our heartfelt apologies for any frustration or inconvenience you may have faced. Member satisfaction is a top priority for us, and we are committed to continuously improving our support services. We have shared your concerns and feedback with our management team and we have taken immediate steps to enhance our processes to ensure a better experience for all our members.
Please rest assured that your concerns have been taken very seriously. Our dedicated support team has acted swiftly to support you. They have reached out to you via email from [email protected], and immediately processed a reversal for the charge associated with your monthly Mastermind.com membership. You should soon see this adjustment reflected in your statement. We kindly request your patience as it may take 5-10 business days for the refund to appear in your account.
We are genuinely thankful for your patience and understanding during this time. Your satisfaction is our top priority, and we are committed to ensuring a positive experience for you in the future, Lauren. If you feel we've made amends and are comfortable doing so, would you kindly consider revisiting and updating your review? It would mean the world to us and help others in our community as well.
Once again, Lauren, please accept our heartfelt apologies for any inconvenience and frustration this situation may have caused. We genuinely value the trust you place in us. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to support and assist you in any way we can!
With warm regards,
The Mastermind Team
TC
TANYA C.
Christmas Cheer
I contacted mastermind to let them know I really struggling financially cause I lost my job on February and my unemployment benefits finished in November. I am still looking for a job I have done interviews but no luck yet.I didn't know how I would be able to pay my monthly payment of Mastermind. I asked if there was a way you could help me and Connor Sanders took care of it and pushed my payment until February 2025. That was the most nicest thing someone has done for me since I am completely broke and can't even afford to buy Christmas presents for my family and grandkids. Really breaks my heart cause Emiliano is only a week old it's his first Christmas and Gino is 17 months old. My birthday is coming up December 22nd and can't even go out and celebrate it with my husband or family.
I am so grateful for you Dean and for the whole Mastermind team.
Happy Holidays and God bless 🙏
Response from Mastermind.comDec 17, 2024
Dear Tanya,
Wow! From the bottom of our hearts, thank you so much for sharing your kind words with us! Your words are a beautiful reflection of the love, strength, and resilience you carry within you, even in the face of such difficult circumstances. Reading your story touched us deeply, and we want you to know just how much we care about you and the journey you're on.
We are truly honored to have you as part of our Mastermind family, and it brings us immense gratitude to know that Connor was able to assist you. Please know that every single person on this team is sending you love, support, and strength. You are not alone on this journey. Your Mastermind family believes in you and is holding you close in thought and prayer during this season. Brighter days are ahead, and we have no doubt that your resilience and faith will carry you through to a better tomorrow. Keep holding on to hope and trusting in your strength! You are far more powerful than you realize.
Our entire team sends you our deepest love, gratitude, and encouragement. May this holiday season bring you moments of peace, connection, and warmth, even in the simplest ways. And as we enter a new year, may it be filled with unexpected blessings, opportunities, and joy!
Tanya, we are endlessly grateful to have you as part of this Mastermind family. Please never forget how strong, kind, and extraordinary you are! We are always here for you, cheering you on every step of the way.
Wishing you and your family a beautiful Christmas, a peaceful birthday, and a new year filled with hope.
With all our love and gratitude,
The Mastermind Team
AV
Allera Van der W.
10/10 customer service
10/10 customer service , kind people , quick responses and so much more! Thank you for solving the issue quick and efficient!
Response from Mastermind.comDec 12, 2024
Dear Allera,
Thank you so much for sharing your wonderful experience with our support team! Hearing that you would rate our customer service 10/10 and describe our team as kind and efficient means more to us than you can imagine :)
Providing quick, efficient, and heartfelt support is something we strive for every single day, and knowing we were able to deliver that for you fills us with immense gratitude. Your acknowledgment of our team's kindness truly touches us. It’s always our goal to treat every member with care and compassion.
Your appreciation fuels our passion to continuously serve with excellence and kindness. Please know that we are here for you anytime you need support or guidance.
Thank you so much for being such an amazing part of our Mastermind family, Allera. Your kindness and thoughtful words mean everything to us, and we’re so grateful for the opportunity to support you.
With heartfelt thanks and warmest wishes,
The Mastermind Team
SC
Sandra C.
The quick response time
The quick response time
I was thrilled to know that I was able to get the response I needed in time for the workshop on the 22th, 23th and 14th .
Thanks MasterMind family
Response from Mastermind.comDec 12, 2024
Dear Sandra,
Thank you so much for taking the time to share such kind words about your experience with our support team! It truly warms our hearts to hear that we were able to assist you promptly and provide the answers you needed in time for the workshop.
Knowing that our our assistance with your mastermind.com membership helped you feel prepared and supported means the world to us. Your trust and appreciation motivate us to continue striving for excellence. Our mission is to ensure every member of our Mastermind community feels empowered, heard, and cared for, and your feedback reaffirms that we are on the right path.
Sandra, thank you for being such a wonderful part of our Mastermind family. Your kind words are an encouragement to all of us, and we’re cheering you on as you continue your journey. If there’s ever anything else we can do to support you, please don’t hesitate to reach out! We’re always here for you :)
With so much gratitude and appreciation,
The Mastermind Team
MI
Michael
Do not give them your credit card information or money not even for the trial period if you actaully need the money for living. You will never get it back.
I signed up to utilize the platform because of the promises made during Dean's presentations about how well the technology worked and how I would be able to batch schedule posts with content. This was not possible and in fact their storage space was not able to store the files I had for posting. I have contacted them many times about getting a refund. You would think a company that collects billions and billions of dollars would not have a problem refunding inconsequential funds for them, but a lot of money to me. Also, the person that spoke with me a couple times said they would help me get a refund or at least request it from their team. They never did. I even have emails that were sent to them and they never responded. I think these are supposed to be the coaches or advisors they hire that are supposed to help people, but unfortunately, I did not find the person saying "gotcha" over and over again to everything I communicated as very helpful. I think they probably outsource to call centers offshore or something. I have requested a refund numerous times and have never gotten any help. They should give me my refund because the platform was not able to do what they said it could do.
Response from Mastermind.comDec 9, 2024
Dear Michael,
Thank you for taking the time to express your concerns regarding your experience with us. We want to extend our sincerest apologies for the challenges you faced when canceling your Mastermind business system. Your experience is of paramount importance to us, and we deeply regret any frustration, confusion or inconvenience this situation has caused.
Your feedback is incredibly important to us, and we truly appreciate you taking the time to share your experience. Member satisfaction is our top priority, and we are continually working to improve our programs, and support services. We have shared your concerns with our management team and we have taken immediate steps to enhance our processes to ensure a better experience for all our members.
Please rest assured that we have addressed your concerns with the utmost seriousness. Our dedicated support team has acted swiftly to address the issues related to your Mastermind Business system cancellation. We have already reached out to you via email from [email protected], and we have also processed a reversal for the charge associated with your Mastermind Business System purchase. You should soon see this adjustment reflected in your statement. We kindly request your patience as it may take 3-5 business days for the refund to appear in your account.
Your trust means the world to us, and we are committed to providing you with a positive experience moving forward. If you feel we've made amends and are comfortable doing so, would you kindly consider revisiting and updating your review? It would mean the world to us and help others in our community as well!
Once again, Michael, please accept our heartfelt apologies for any inconvenience this situation may have caused. We genuinely value the trust you place in us. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to support and assist you in any way we can!
Warm regards,
The Mastermind Team
JW
Josh W.
I don’t trust this company
I was automatically signed onto this company’s subscription plan after attending a webinar, I cancelled the plan before my first payment and ever since then I’ve had multiple payment requests to my bank account - including again this morning. I’ve emailed them multiple times, no answer. I’ve tried cancelling again from the portal, no luck. Absolutely outrageous service. Will never be using again and would advise others to steer clear
Response from Mastermind.comDec 6, 2024
Dear Josh,
Thank you for sharing your feedback with us. We deeply regret any inconvenience or frustration you may have experienced and sincerely apologize for not meeting your expectations.
Your concerns are very important to us, and we’re committed to resolving them promptly. To provide you with personalized support, we’ve reached out to you directly via Trustpilot to gather more details and to better understand the issue.
In the meantime, please know that you can always reach our team directly at [email protected] with any additional questions or concerns.
Thank you again for bringing this to our attention and for being a part of the Mastermind community. We truly value your input and look forward to working with you to make things right.
Sincerely,
The Mastermind Team
