Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.
Mastermind.com (deangraziosi.com) has 765 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
deangraziosi.com
Website
deangraziosi.com
Category
Sales & Marketing
Location
Scottsdale, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I find the team at Mastermind / AI Advantage excellent. Whenever I have a query, they respond quickly and have the answers. What a great team - especially in this ago of opaque AI-bots that keep customers at a distance.
Response from Mastermind.comJul 13, 2026
Hi Guy,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you've had such a positive experience with our team.
Providing fast, knowledgeable, and genuinely helpful support is something we take great pride in. While AI is a powerful tool, we believe it works best when it's paired with real people who are committed to helping our members succeed. It's especially rewarding to know that our approach has stood out to you.
We truly appreciate you being part of the Mastermind / AI Advantage community and taking the time to share your experience. Your feedback means a great deal to our entire team.
Warm regards,
The Member Success Team
PM
Praveen M.
Quick turnaround and absolutely…
Quick turnaround and absolutely courteous.
Response from Mastermind.comJul 13, 2026
Dear Parveen,
Thank you for your wonderful 5-star review!
We're delighted to hear that you experienced a quick turnaround and courteous support. Providing timely assistance with a positive experience is something our team strives for every day, so your feedback truly means a lot.
We truly appreciate your support and thank you for being part of our community!
Warm regards,
The Member Experience Team at Mastermind.com
AM
Amy
I received a prompt and courteous…
I received a prompt and courteous response with full resolution of my concerns. I particularly want to thank Greg Lopez, Muntaha Qasim and Toyosi for their kind assistance and good customer service.
Response from Mastermind.comJul 10, 2026
Dear Amy,
Thank you so much for taking the time to share your wonderful experience with our Customer Support team! Your thoughtful feedback truly means the world to us, and we are so grateful that you chose to let us know about your experience.
We are absolutely thrilled to hear that your questions and concerns were met with prompt, courteous, and kind support, and that everything was fully resolved for you. Providing fast, compassionate, and effective assistance is something our team strives for every single day, so knowing that we were able to deliver that level of care is incredibly rewarding.
Our team is passionate about helping our members feel supported every step of the way, and it's wonderful to know that Greg, Muntaha, and Toyosi were able to do just that for you!
Thank you again for your thoughtful review, your trust, and your kind recommendation. We truly appreciate having you as part of our Mastermind community, and if you ever have any questions or need assistance in the future, please know that we are always here and happy to help.
Wishing you all the very best on your journey!
Sincerely,
The Mastermind Team
JC
jason C.
Absolutely appalling customer service!!!
Absolutely appalling customer service! I was a member here and was removed for asking a basic question about them even being able to provide necessary manpower to facilitate performance on the products they offer. How dare they be questioned!
I’m so glad I found out how they behave before I chose to invest any capitol with them.
Response from Mastermind.comJul 9, 2026
Dear Jason,
Thank you for taking the time to share your thoughts and feedback with us. We truly value your input and want to make sure your concerns are addressed with the care and attention they deserve.
We are very sorry to hear about your experience, as it does not reflect the level of professionalism and support we strive to provide. At this time, we are unable to locate your contact information or account details based on the information included in your review, and we want to be sure we connect with you personally to learn more and properly assist.
To provide you with the most personalized support, our team has reached out to you directly through Trustpilot. Once we receive more details, we’ll be able to further review your account and assist you accordingly.
In the meantime, if you have any additional questions or concerns, please don’t hesitate to reach out to us at [email protected]. We're here for you and are always happy to help!
Thank you again for your feedback and for being a valued member of our Mastermind community. We look forward to hearing from you soon.
Warm regards,
The Mastermind Team
KM
Kate M.
Understandable yet frustrating issues that get resolved!
Understandable yet frustrating issues regarding platform upgrades that have resulted in changed access, changed menus/navigation; missing components. It's obvious the tech team is working tirelessly to (prevent?!) address these issues ... with a pleasant and professional approach which is very welcomed.
Response from Mastermind.comJul 8, 2026
Dear Kate,
Thank you so much for taking the time to share your experience and for recognizing the hard work of our Customer Support Tech team! Your kind words, patience, and understanding are deeply appreciated, and we're incredibly grateful to have members like you in our community.
We completely understand how frustrating it can be when platform upgrades bring unexpected changes, whether it's navigating new menus, experiencing changes in access, or temporarily missing features. While these updates are made with the goal of creating an even better experience for our members, we know that the transition isn't always seamless, and we sincerely appreciate the grace and understanding you've shown throughout the process!!
We are especially happy to hear that our team was able to address your concerns and resolve the issues you experienced kindly and quickly. Providing timely, compassionate, and professional support is something we genuinely strive for every day, so knowing that our team was able to turn a frustrating situation into a positive experience means so much to all of us.
Thank you again, Kate, for your thoughtful feedback, your patience, and your encouragement. Reviews like yours remind our entire team why we do what we do and inspire us to continue providing the highest level of care and support to every member we have the privilege of serving!!
If there's ever anything else we can do to support you, please don't hesitate to reach out. We're always here and happy to help!
Warmly,
The Mastermind Team
AN
Ana
I needed to request a refund
I needed to request a refund. I got an immediate answer. I even got an option in case it was suitable for me (I couldn´t take that specific course for personal reasons). So I continued being immediately assisted and they worked on my request. I highly recommend Mastermind.com as a matter of fact I´m currently taking another course with them. Ana Balbin
Response from Mastermind.comJul 7, 2026
Dear Ana,
Thank you so much for your incredibly kind review!
We're so grateful that you took the time to share your experience with our customer support team. It means the world to us to hear that you received an immediate response and that our team was able to assist you quickly with your request. We understand that sometimes personal circumstances can change plans, and our goal is always to provide compassionate, timely support while helping each member find the option that best fits their unique situation.
We are especially thrilled to hear that you are currently enrolled in another program with us! Thank you for continuing to be part of the Mastermind Family! Your trust and confidence in us are something we never take for granted, and we're honored to be part of your learning journey.
Your recommendation means so much to our entire team. We work hard to create not only transformational learning experiences but also a level of customer care that makes every member feel valued, supported, and genuinely cared for from start to finish. Knowing that our team was able to make a positive difference during your experience is incredibly rewarding.
Thank you again for your kindness, your recommendation, and for allowing us to continue supporting you. We look forward to being here to support you every step of the way. We wish you continued success and can't wait to see all that you accomplish!
With appreciation,
The Mastermind Team
MT
Michael T.
Mastermind.com
Mastermind.com, Dean Graziosi, and Tony Robbins "scam" tool, its an aggressive marketing pipeline, high-ticket upsells, and controversial deceptive.
1. The "$1 Charity" or "Free Summit" Bait-and-Switch
entry-level events, such as the "Thrive" virtual summits.
The Hook: Users are invited to a free event or asked to pay a nominal $1 fee, which is often advertised as a donation to a charity like Feeding America.
The Fine Print: When entering credit card details for the $1 charge, users are automatically opted into a hidden monthly subscription to Mastermind.com (usually $47 to $97 per month) after a brief "trial" period.
The Result: Thousands of users report discovering hundreds of dollars in unauthorized charges months later, having never actively logged into or used the platform.
2. Aggressive Upselling and High-Ticket "Systems"
Mastermind.com is heavily criticized for functioning less like an educational resource and more like a high-pressure sales funnel.
The Hype: The marketing promises to teach you how to "monetize what you know" or turn your life experience into a lucrative course.
The Reality: The basic subscription provides very limited features (such as a cap on live attendees). To actually get the "proven system" or the one-on-one help promised in the videos, users are immediately funneled toward "Inner Circle" memberships, "Business Systems," or intensive weekend masterminds that cost anywhere from $1,000 to over $10,000.
3. The "Fake Guru" Loophole
Critics and consumer advocates often point out that the business model being sold is inherently circular:
You pay Dean Graziosi and Tony Robbins thousands of dollars to learn how to sell a course.
The primary strategy taught often boils down to building your own high-pressure marketing funnels to sell your knowledge to someone else.
For beginners without an existing audience, email list, or established expertise, the software is largely useless, leaving them with heavy credit card debt and no viable business.
4. Administrative Friction & Customer Complaints
On consumer watchdog sites like the Better Business Bureau (BBB) and Trustpilot, negative reviews heavily highlight structural friction designed to keep your money:
Hidden Cancellation Obstacles: Users frequently complain that the "cancel" button is intentionally buried or that the system "glitches" when trying to terminate a subscription.
Refund Resistance: While they advertise money-back guarantees, customer service often pushes back, offering partial refunds or trying to downsell the user into a different tier rather than returning the full amount.
Summary: Is it a Scam?
Legally, no. It is a functioning website builder and community platform similar to Kajabi or Teachable.
Practically and ethically, it employs classic "contrepreneur" tactics. It utilizes negative-option billing (auto-renewals hidden behind low-cost entry points), hyper-emotional marketing, and predatory upsells targeted at individuals looking for financial freedom. If you do not already have a massive audience and a specific product to host, entering this funnel is widely considered a highly expensive risk.
Response from Mastermind.comJul 11, 2026
Dear Michael,
Thank you for taking the time to share your feedback and for giving us the opportunity to address your concerns. To provide you with the most accurate and personalized support possible, our team has reached out to you directly through Trustpilot, requesting the account information and email address you used to enroll in our programs so we can properly locate your account and investigate your concerns.
We also wanted to kindly mention that this is the fifth time we have received this same concern. Each time, our team has reached out to request the email address or account information you used when enrolling in our programs so that we can locate your account and properly investigate your concerns. Unfortunately, we have not yet received the information needed to identify your account within our system.
Once we receive the email address, receipt, or any other account details associated with your enrollment, we will be more than happy to thoroughly review your concerns, investigate your experience, and assist you accordingly. You are also welcome to contact our Support Team directly at [email protected] with any additional information that may help us locate your account.
We are committed to reviewing your concerns carefully and working toward a resolution as quickly as possible once we have the information needed to locate your account. We look forward to hearing from you and appreciate your cooperation.
Sincerely,
The Mastermind Team
LS
Lakshmi Sai P.
AI Advantage Club App Launch :)
Dean and AI Team -
This is a phenomenal milestone - and the timing could not be more perfect.
While I noticed many developers in India launching apps early on - I knew you were strategically waiting for the right moment to deliver true - substantive value—and with AI now at the threshold of becoming smarter than humans - this app is exactly the gift we need to stay ahead.
Count me in - I am incredibly excited to dive into the AI Advantage Club - explore the courses - and leverage these resources to maximize my productivity.
Please let me know how I can best support this launch- share my experiences - or collaborate with the community to help champion your vision.
Congratulations to the entire team on this massive achievement!
Warm regards -
P Lakshmi Sai
M A English P G diploma computer applications
Work experience Usa
We r humbled before the forces of nature Humility is the password for the universe to unravel :)
Persistence is the final piece that solves the puzzle :)
Response from Mastermind.comJul 6, 2026
Dear Lakshmi,
Wow! Thank you so much for your incredibly thoughtful, inspiring, and heartfelt words. We truly appreciate you taking the time to share your excitement and encouragement with us!
Your kind recognition of the AI Advantage Club and the thoughtfulness behind your comments genuinely touched our entire team. We are so grateful that you recognized our commitment to creating something that delivers meaningful, lasting value, and it is wonderful to hear that you feel the timing is just right. Knowing that you're excited to explore the courses, discover everything the AI Advantage Club has to offer, and use these resources to maximize your productivity is exactly what we hoped for when building this experience.
We were especially moved by your generous offer to support the launch, share your experiences, and help champion our vision within the community. That spirit of collaboration and generosity is what makes this community so special, and members like you inspire all of us to continue creating the very best learning experience possible. Your enthusiasm and willingness to contribute truly mean the world to us.
Thank you again, Lakshmi, for your wonderful encouragement, your thoughtful perspective, and your unwavering support of Dean and our entire team. We are absolutely thrilled to have you as part of our community, and we can't wait to see all that you accomplish as you continue exploring the app and putting these powerful AI tools into action. We look forward to celebrating many more milestones together!
With heartfelt appreciation,
The Mastermind Team
