Mia L.
scammers
Have just discovered that since attending a free webinar last summer i've been paying $45 dollars a month for a service i don't use. I did not agree to this.
Response from Mastermind.comApr 20, 2026
Dear Mia, Thank you for taking the time to share your feedback with our team. We completely understand how concerning and frustrating it can feel to notice charges on your account that you weren’t expecting. According to our records, your registration for the 2025 Time to Thrive event included the optional VIP Success system access offer that began with a $1 trial, followed by a monthly membership after the 30-day trial period. These details were presented during the sign-up process. That said, we absolutely understand that these types of details can sometimes be easy to miss, and we’re more than happy to take the time to review everything with you. After reviewing your account, we can confirm that your monthly membership was cancelled on April 19th, and you will continue to have access through the end of your current billing cycle on May 13th. Our team would be glad to take a closer look at your account with you, walk through the billing history, and see what options may be available. Please feel free to reach out to us at [email protected] using the email address you used to register your monthly membership with so we can assist you directly. Thank you again for sharing your concerns with us, Mia. We truly appreciate the opportunity to look into this for you and look forward to helping resolve this with you. Sincerely, The Mastermind Team




