de.sihoooffice.comReviews of de.sihoooffice.com

It's a scamm and the 5 star ratings are fake .you never get a chair and the answers are ai

Jeg forsøgte at købe en stol hos dem men efter flere forsøg blev mit kort afvist igen og igen ellers ærgerligt, ville gerne have den stol så er det jo bare træls at blive spammet med en email om at man har glemt at købe denne stol som man ikke kan få lov til ----- English---- I tried buying a chair but after several tries my card was rejegted, again and again its too bad, i really wanted that chair then it is annoying to be spammed over and over again, that i forgot to buy this chair on email.

Bought 2 chairs from them. 2 weeks later the order hasn't been dispatched. No clear information when will it even be dispatched. From previous reviews I can see it might not even happen...

Placed an order on 08-Nov-2024 for Sihoo Doro C300. It was in stock and they promised to dispact within 1 or two working days. After two working days the product is still not dispatched. Wrote multiple emails to their customer support but never any reply. Looking through the numerous bad ratings on this seller, apparently this seller has a lot of logistic issues and very poor customer support. It seems I have fallen into a pitfall.

Vergessen Bestell-Stornierungen und Rückerstattungen. Sehr unseriös.

1) I bought a product on Sunday. In the site it's stated it would take 5-7business days to get the product. 2) 4 business days have passed and the order wasn't even sent. I opened a ticket the reply was ''we are having a issue with logistics'' (like every other negative opinion in this site, it's something usual with them) 3) In the thicket it's stated it would take 2 more business days to ship + 2-7business to receive the product. -The take away is, the expectations they give versus the reality of the logistics it's not there. - I created a new ticket asking for the cancelation of the order and a refund but no response so far. - I recommend you to avoid this site, because clearly they have a logistic and support problem that they weren't able to fix so far and it isn't worth the trouble, specially if you are like me and you REALLY need a chair, you probably wont be receiving it on time and you would be better off buying one from somewhere else. You might be lucky and get the product in time and the support can be great. But remember stuff like this don't only happen to the others. Edit: They ignored my request to refund, instead they shipped the chair. Once shipped they cannot refund according to TOS. S### move! DO NOT BUY. Edit 2: After completing the first edit, I received an email stating that if I wanted a refund, they would need to intercept the parcel, whether it was in transit or had already reached my house. After that email, I got another email with the full refund no questions asked, making me wonder if I hadn’t written the review, I wouldn’t have received the refund so quickly and would be through a painful waiting process. On that same email i got an offer of a $50 chair (That was sold out) as a gift in order for me to remove my review. I will not be accepting the gift, as I find it morally unacceptable. After my reply to that email they kept the offer of 50$ in any product (after me saying it was unmorally of me to accept). Plus if I have a poor experience why would I want to get myself involved in buying another product, plus gifting me something to remove my review seems unethical.

Untrustable company, avoid at all costs. Unfair, not keeping their agreements in place.

I bought the chair in November through the site and the first week they wrote me saying it would take a while to arrive. I told them it was fine, but that I needed it as a Christmas present. If it was there by the 24th, then I would go ahead and if it wasn't possible, I would cancel the order. They said no problem. Today is February 14 and the chair still hasn't shown up. I have sent them many emails. In January I had to move and the chair was still supposedly on its way in the tracking app. I told them that it had been months, that no one was living in the house anymore and that it would be picked up by my neighbor. They decided, without my consent, to send the order back and told me nothing. At the end of January I contacted them again and they told me they could not refund my money until the chair arrived back at the warehouse. Three weeks later, I am still claiming my money back and they tell me they will not refund it. How is it possible if they have been three months to send a chair and it has not arrived? How is it possible if I have asked for a refund and by law they have to give it to me?