Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing490 approved reviews, newest moderated first
Esme
I was worried that they wouldn't get to my email in time to have the correct address put in to the order , However Autumn was able to help me out in a matter of minutes. I am thankful that she helped me and got to my email as fast as she did it made me feel reassured that they cared about their customers.
KEN
Jim was good at responding, and customer service is really good. Even though there was a problem with my order I will order from you guys again.
Ana G.
Had an issue with an order that I placed over a month ago that never arrived. Jim helped me out and let me know that there was a shipping delay with the original order and it was in limbo. Without asking, he sent out a replacement order and advised to shipping time frames. Stellar service.
Juan Diego V.
I bought a poster and what I received was far from what I would have expected. I was very disappointed because that poster was linked to a past time from my teenage years and I had really wanted to get it back and hang it on my wall for several years. I contacted the team without much hope of getting a response tbh, but how wrong I was. I then met Amber (who contacted me as customer support) and she took care of everything in a jiffy. There is a great team behind this store and as I told her after having several email exchanges, they deserve to do well because first and foremost, they take care of us. I hope they keep improving all the time and above all that they do great. Here you certainly have a happy Saiyan. Thanks Amber.
Avian A.
Excellent!
Paolo W.
Had a question about shipping issues on items. I got confused and sought out help. Wasn't sure how quick or how soon I would have been helped or even if I would get an answer. but !!! I got the most amazing detailed and helpful email form the DBZ STORE team and reassured me that things were good and everything was moving along! Super helpful ❤️
Sam
High quality items and no lies about delivery time. Everything is clear and the customer support is just great. Very happy with my purchases. A special thank you to Amber for her assistance.
Sarah C.
I bought the wrong size for my husband and an exchange was arranged quickly and efficiently by Amber. The artwork on the products I bought are beautiful same the colours are vivid. Very happy with the purchase and I would definitely recommend.
