angela
Don't use
Be very careful when buying from this company really not to be trusted. They remove honest low reviews so they are probably lower ratings than even 3.5
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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angela
Be very careful when buying from this company really not to be trusted. They remove honest low reviews so they are probably lower ratings than even 3.5
Emski
I ordered a rain coat reduced from £78 to £18, and took nearly two weeks to deliver. Awful quality, no tags inside to say what it’s made with or cleaning instructions. Stitching is falling apart. Poor quality rain coat, however all the bad reviews on getting a refund is putting me off sending it back. Debenhams would never have sold a cheep Chinese product like this, so it’s awful that the company name is still used in this way.
Brandon C.
Received great customer service from Amber. Items were as depicted. The only down side is the amount of time it takes to receive the items. But it was worth it. My son loved all of his t-shirts.
Response from DBZ-StoreApr 30, 2025
Hello Brandon, thank you for your kind words!
Cheryl F.
I HAD TO ISSUE COURT PROCEEDINGS AGAINST DBZ ONLINE MARKETPLACE FOR A REFUND AS I NEVER RECEIVED MY ORDER. THEY TAKE YOUR MONEY QUICK ENOUGH THOUGH. SHOP ELSEWHERE - IT WILL SAVE YOU A LOT OF TROUBLE.
Christine
I placed an order only to be told they dint deliver to Northern Ireland.no one is answering my emails do not buy from then.i thought u was uyung from Debenhams not cheap studio or boohoo
Karen
I had an issue with the size of the item I received but Autumn was very helpful and the issue has been resolved.
Response from DBZ-StoreApr 16, 2025
Thank you for your never ending support Karen!
Jacob T.
Really enjoyed the jacket and was amazing, perfect gift for a dbz fan friend. I Recomend, shipping take a min but it's worth it.
Response from DBZ-StoreApr 14, 2025
Thank you for Never ending support Jacob!
Jesús P, G.
The logo was missing from the outfit, and the size I ordered was not! The fabric is also not of quality.