Jason M.
This company takes money
This company takes money, traps you, makes promises and then is complete void of support and common sense on any issue or customer support. I played their games and filled my 6 months of premium service.. struggling through cancellations, rebookings and dazzlennever honoring my preferred cleaner requests. I got a flag in my account that offered a $97 credit for the next booking.. I booked an appointment I did not need, lowered the hours to be fully covered by the credit promised. Fulfilled the appointment, tipped the cleaner. And then dazzle tells me that creditnwas reversed becausr I cancelled the service. The service that I filled my obligation the prior month. I knew they were scammers and took a screen shot of their offer It took them weeks to reply... they have not paid the cleaner and took back the credit I earned. Support literally does not listen to you nor address any concerns and I regret getting involved . I'd give a negative star if I goodm Terrible business practices Terrible response times Traps you into a shady monthly service Almost every cleaner I met begged me to work with them outside dazzle And the cleaners get bad rates becausr what they have to work with on dazzle Off to BBB and anywhere else I can give this company a poor review and warn people on staying away. Listen to the reviews and the credit posts. I ignored them and now have an issue.