Dazzling CleaningReviews of dazzlingcleaning.com

If you are thinking of scheduling a cleaning with them, DON’T! I had one of their employees stole from me and they don’t care! All they want for me is to pay their thief of an employee! The Company is insensitive and don’t show empathy! They’ll tell you their cleaners have been checked. No, don’t fall for that! You’ll be left to fight for yourself. And some of their cleaners don’t clean good.

Horrible customer service. Even with advanced notice and scheduling, they were unable to find a cleaner in Corpus Christi. They finally scheduled Brittany Garcia to come and clean. SHE WAS A NO SHOW, NO CALL, OR CANCEL for the appointment. The worst part is there is no way to contact this poor excuse of a scheduling platform. Save yourself the trouble; use another company!

Before you try them, please check out BBB. They have a "F" rating. Wish I had researched more. My cleaner cancelled on Friday, rescheduled for Monday and then no-showed with no call or text. The company has not responded to my numerous texts (they have no phone number- should have been my first clue). There is absolutely zero responsibility taken when they screw up and in looking at BBB, they don't care about negative reviews. They have not responded to any of the complaints lodged. I could write volumes about the difficulties this has caused but I won't whine anymore. Update: After no showing, they are still insistent on charging me a monthly $49 fee. These people do not practice ethical business practices.

They are a SCAM. Do not go anywhere near them! They will take 4+ months to even get anyone out to do the job, then charge you an exorbitant amount for the privilege of canceling your service, or you can just let them charge you a hefty chunk for doing nothing every few months. You can't close your account, you can't remove your payment method, and there is NO MEANS OF CONTACTING THEM AT ALL. NO PHONE NUMBER, NO EMAIL, NO PORTAL, NOTHING. They are a pure scam and you will literally have to cancel whatever card you gave them to get your "free cleaning" in order to get them to stop taking your money forever.

This service advertised was not disclosed that you would be paying $49 monthly in addition to the expenses of the cleaning. This was falsely advertised and if I would’ve canceled prior to my 6 months of the $49/month term I would’ve been charged and undisclosed amount. Very disappointing platform. The independent contracted cleaners were great, but I would NEVER RECOMMEND USING DAZZLING CLEANING TO ANYONE. I want to post my experience anywhere and everywhere to save someone else from falling victim to this sham of a company!! I would also like to add that when I changed my card information, they somehow took money from my debit card. Buyer beware for sure!!

Beware: SCAM Dazzling Cleaning promoted a coupon for a 1-time cleaning, then added an unrequested membership and a cancelation fee for it. Their argument was that I should have read the fine print, which was not clear at the time of our agreement.

Don’t ever ever share your credit card details with them because to get rid of this scam the only option will be to disable your credit card completely and get a new one. All hidden rules and policy which you will keep getting surprise when month passes, so far I have just one service on Oct 2023 which was so called free service for name sake and they already deducted almost 200 dollar till Feb 2024 , I disputed transaction but after a gap of few months they again started charging from this month. After finishing this review I am going to call my bank to disable my credit card and get a new one, seems like that’s the only option left for me. Be aware of this fraud company before you opt for .Good luck !! I have no option to choose 0 star hence i chose 1 star

I signed up for Dazzling Cleaning to have my home cleaned at minimum once/month starting in March 2024. After my initial cleaning on 3/21 I put in a request for 4/18. The request sat open for weeks, with no communication until 4/14 that said if I was flexible for another day they would find a cleaner. I put in alternate days & a cleaner accepted my appointment for 4/20 at 8:30a only to say they were unavailable. A second cleaner then accepted the same 4/20 appointment. On 4/20, the cleaner canceled the appointment an hour after they should’ve arrived. I am paying a membership for this service at $49/month so I attempted to reschedule, again & requested an appointment for 4/23 at 1p. The exact same scenario happened. A cleaner accepted it then became “unavailable” & the second cleaner that confirmed cancelled after already being late. I am paying monthly for a service I am not receiving. I have requested for my service to be canceled as my house is not being cleaned & requests are sitting open for weeks & the company wants me to pay $150+ to cancel, which is still paying for service I’m not receiving. They believe offering me a one time $20 off (even though I’m paying more) is sufficient enough. They have also skipped my next two appointments, without my consent or asking if I wanted to, in May & June but are still expecting me to pay the membership fees.