Visited today 23/10 with my daughter and her 3 bridesmaids. Lots of choice in colour and fabrics. Lia was a great help to everyone. She smiled throughout, helping with fitting, narrowing down choices and introducing styles that she thought would suit. She never got flustered or upset when another dress was asked for or another try on was needed. Three bridesmaid dresses purchased and an enjoyable experience.
EM
Em
Fantastic service from Stacey at…
Fantastic service from Stacey at Braehead who made my sister and I feel very comfortable and relaxed, listening to our needs yet using her expertise to guide us.
The selection, sizes of dresses and service experience goes above and beyond many other boutiques. Huge thank you Stacey!
JH
Joanne H.
Lovely day at David’s Bridal, thank you Stacey!
Lovely day at David’s Bridal, in Braehead, Glasgow. Our assistant, Stacey was very helpful, understanding and patient. Everyone was so cheerful and made us all feel special. My daughter found her dress and I’m so pleased. What a memorable day! Joanne
DA
Dawn
Got the perfect dress with the amazing help from Katie. …
Got the perfect dress with the amazing help from Katie at the braehead shop. My daughter and I already had picked a few we liked, Katie then gave us a tour of the different areas and what designers were where. Out if the 3 dresses I picked she asked what my favourite one was and said for me to tey that on first. It was the one I chose to buy but she did say to tey on the other 2 as well just incase, which I did and then tried the first one again to make sure I was 100% happy which I was and said yes to the dress. Katie was so nice, helpful and time didn't matter, as long as I was sure.
AN
Annie
Great Service
My daughers and I went to David's Bridal for a pair of shoes. They did not have what we were looking for. However, Kayleigh B was very helpful and helped us look for the shoes my daughter needed. She was an absolute blessing without her we would of not found the shoes we were looking for. I Appreciate her great customer service that I recieved. She went above and beyond. Thank you so much.
ML
Mrs Louise H.
Westfield Stratford store
Westfield Stratford store. I cannot thank Lucia enough for her help in getting the perfect dress for my daughter. I cannot recommend the staff more highly, they are wonderful.
This was not the first shop we went to but it was far superior.
Lucia is amazing!
Thank you for listening and getting what we needed.
RE
Rebecca
Fun Dress Fitting
Just got my fitting for my dress! Macaire was so kind, so thorough, and made my experience so wonderful. Makes me even more excited for the big day!
CU
customer
I visited the store in Stratford
I visited the store in Stratford, westfield for alterations for my bridesmaids on the 31st of August and was seen by Shaz, who was great, amicable and made the experince very pleasant, she was great, dealt with all our queries and made great suggestions. I wasn't expecting a great experience as I have been to the store four times now.
My first was in March for my wedding dress, the lady helping kept disappearing, my friends were the ones helping me to get changed, when she realised that therre was no sale, she called the manager for a back up. By this stage I was ready to leave, and even though some off the dresses were nice, it wasn't what was looking for. This experience made my entourage not wanting to came back for bridesmaids dresses.
We eventually came back for bridesmaids dresses, same experience, the lady introduced herself as our helper, but no one mentioned that she would be helping two groups at the same time, low and behold, she was nice, but couldn't really fully help us, as she was split, once again, disappearing acts, and we ended up having to help each other, and even using their tags to see fits of dresses. A rushed unfulfilled experience, that should be fun and memorable. A manager asked if we enjoyed the experience, myself and my bridesmaids looked at her in shock, and highlighted that no we had not enjoyed it, as we had to do it ourselves, as the allocated person was helping another group, most of the time, she then said its normal, that's how they do it. At this point we said, that at introductions, this wasn't stated, she half heartily apologised about our expeience.
My third time, a couple of the bridesmaids wanted to try the dresses again to make sure they had the right sizes, due to our last experience. We were served by Niha who was new, and Shatna, they were amazing, they looked for sizes in different colours for us to be able to see the fits, as the bridesmaids are on the slender petite side, at this point we realised that the dress we were looking came in different top styles, which would have greatly helped when all the bridesmaids were present, as i strongly highlighted that a dress with different tops would be great to fit everyone. Because the assistant was being pulled in all directions, she couldnt provide the customer service, needed for the occasion. Niha, Shatna and Shaz, were great and an asset to Davids, but i would say they have a good choice of dresses, but be prepared for bad customer service.