David's BridalReviews of davidsbridal.com

The Glasgow David's Bridal is a testament to the entire company and having read a multitude of negative reviews for the London store but nothing but sparkling reviews for the Glasgow store, I think other branches could learn a thing or two from this particular branch. My family and I were greeted as we walked into the store by Chloe (who also happened to be my stylist for the appointment) with so much joy and kindness I was instantly excited for the appointment. She was incredible from start to finish I feel so grateful that my experience was with her. Right from the get go she was funny, approachable, joyful, patient and kind. Sue explained the process perfectly and helped us feel at ease and excited. I was able to show her all the pictures I had and all the images I had pinned from the instagram page and it really helped us find the right direction. As a plus size bride I was weary of having a negative experience but not once was I made to feel like any other bride. Chloe took my measurements and never asked my size or told me my measurements so I didn't feel the need to ask. All I knew was as I browsed and picked dresses she would be pulling the samples in the appropriate sizes for me. This for me was really wonderful because I know plus size brides fear being made to feel different because of their weight but it never even came into the conversation. As a confident plus size women this was great but I know for other plus women who might not quite be as confident yet, this kind of experience is the making of a positive journey from them as brides. I ended up trying on 7 dresses and at no point did I feel rushed or pushed, in fact Chloe encouraged me to be as vocal as possible while also taking on the feedback from my family and friends present at the appointment, while also making sure I felt in control. By the end of the appointment I wasnt sure if I would find anything but the final dress I tried on, which coincidentally I had saved three times on instagram, ended up being THE dress. As soon as I put it on I knew, and when I stepped out so did my family and friends. Chloe completed the look with a gorgeous cathedral length embodied veil, a tiara and the bouquet and I truly felt like a bride. It was such a perfect experience for myself and my family and friends. There were tears and I felt over the moon ringing the bell and making a wish for myself and my fiance as I said YES TO THE DRESS. The only negative I have of the experience unfortunately comes from the manager of the store which while she seemed lovely enough, was very overbearing. She was very intense and actually quite standoffish explaining that we weren't allowed to film or take pictures of me in the dresses I tried on despite the fact I had done this in other stores, but of course we understood the stores policy and respected it. But then for the rest of my appointment she hovered almost as if she felt her presence needed to be there to enforce the rule. There were no other brides around me so this felt unnecessary because the reason the policy was there was because a bride had complained about being in another brides picture. There were other appointments behind us though and she never even went over to check on them She lingered around our appointment and quite frankly as the only people of colour in the store it did make me feel uncomfortable because it sent a message that the black family needed to be "watched". It would have been different if she was paying me special attention and trying to make the experience better but I didnt feel that from anyone but Chloe who went above and beyond. It was disappointing and I know it wouldn't have been the intention of the manager to make a black bride feel singled out or like there was an issue but nonetheless every time I stepped out of the dressing room that's how it felt. Blessedly I was able to have the strength to ignore her and just focus on the reason I was there but I do hope that other people of colour that visit the store do not end up having something like that.

My sister-n-law to be had an appointment at David Bridal's in Monroeville PA. Her first stylist was nonprofessional and it made what was suppose to be a good and fun experience horrible for not only the bride to be but all present. She was not finding any dresses that flattered her or made her feel special. Finally, her aunt could not take it anymore and asked for another stylist because we were going to leave. Then we got Krislyn and in a matter of a few minutes 10 minutes she turned the appointment around. She found her a beautiful dress and veil. My sister-n-law's face just lit up and it was hard to get her to take the dress off. She has a couple more places to go but I think she may say "yes to the dress". Krislyn is wonderful. She was able to turn a very bad situation around. I told her manager but she deserves a raise and recognition for her outstanding skills.

Stratford Store: I found my dress on the initial visit and viewed the reviews afterwards. Needless to say I was quite hesitant after reading. However I had no issues. I meet with 3 different advisors. The first two were brilliant - 2nd more so than the first. Being Italian she gave me advice on accessories without making me feel that I needed to purchase more from the store. My dress was discontinued but it arrived much earlier than expected - 3 months earlier. Two things could be improved here. 1. Store is difficult to find. 2. I kept have to book appointments as a new bride in the site which appeared to irritate the shop staff. Otherwise very helpful and willing to give a fairly honest opinion.

Ashia helped us find bridesmaids dresses today and she was fabulous! Very patient, sweet and helpful. Highly recommend her!

Dress was ok! It was a little overpriced for the material! An issue that I had was the misleading delivery date. It came a day before the shower and I had to make alterations bc it was too long . But dress was ok.

I walked in without an appointment they were on it. Rachelle helped me and she was amazing I couldn't of asked for better service. Thank you so much!! Jen

Went for my first Wedding dress shopped at the watford store with Leota. She was brilliant and so were all of the ladies in there. Truly thought I found the one, and was told that they do a deposit scheme prior to my appointment. But when I asked about it they were all talking code, and found out it was 25% and balance paid by 90 days which wasn’t suitable for me. Will possibly be back for bridesmaids dresses

So far, so good. We have received the veil, two flower girl dresses and a wedding dress they were able to rush to us by the new wedding date! WE were very skeptical of the place just because bigger/Chain doesn't always instill great customer service. My daughter was just heartbroken because the original dress she fell in love with (at a different store) had told her they could order the dress she fell in love with and then told her it had been discontinued and she could not order it. We left the other store with her in tears. After a short talk and passing by Davids I stopped JUST INCASE something caught her eye. I told her to enter with an open mind. She found THE dress! She tried on the Vera Wang Gown and it was practically made for her! We ordered it and found a veil that just made the dress pop even more. We received the veil within a week of ordering it. I was not pleased when we first opened it, it was obviously a store display. We checked it over very carefully and made sure everything was perfect. I called Davids and they offered a discount for the balled up and stuff in bag we received. They also told us to bring it in before the wedding and it will be steamed and cleaned for the shipping persons misstep. They handled it quickly, went above and beyond to make it right. We were very pleased. After my daughter and her fiancé decided to move the date up. We called to see if we could have the dress rushed to us for the new date. The store was more than accommodating. The dress will be here two months earlier than originally projected. I will update this after we receive the dress. So happy this store was able to make her so happy after the other shop was so upsetting.