Sarah
Excellent customer service - thanks to Julie
On Saturday 12 June, I decided to purchase a dress for for a wedding in three weeks! A huge thank you to Julie (Watford store) for her patience, encouragement and suggestions in helping a reluctant shopper to find a lovely gown. When I said I needed a second opinion before making a decision, Julie suggested returning the next day with a friend even though there were no appointments available. On my return Julie was again very helpful despite having another appointment/ customer. Thanks also to Caroline for her reassurance around alterations.


