DatalotReviews of datalot.com

Bad Service. Really Bad Service. Had 1-2 Leads a Day for 5 Days. Of the 10: One was worth it. The entire rest, were not. Half of these leads could not be quoted. No, really, they either weren't any kind of a real lead or we physically didn't have the information to quote. The one that was worth it: Is the only one to stay on the phone longer than 5 minutes. Two of them did not have prior insurance for YEARS. One of them was told he was going to get FREE Insurance for his car. Another was told that he didn't have to provide his address for a quote and hung up when I asked. Two transfers we never received were hung up before the transfer ever happened and they tried to bill us for them. And after 3 days of these leads: We tried to shut them off. They ignored phone calls for 2 days, because(and someone confessed this to us): They were told not to cancel for 5 days because they don't get paid if someone doesn't keep it for that long. The transfers themselves were people that couldn't hear me and I couldn't hear them, half the time. Every single one of them had something wrong(even the one that is going to buy). And the phone hand off concerned me. I'd answer: Hello this is Jerry. Before I even confirmed who I worked with, they'd tell me: Bob is looking for an insurance quote. Then transfer them and drop off the phone. That implies they're not confirming phone numbers, Bobs are just getting transferred to random John Does for insurance quotes if someone entered the wrong phone number in the transfer process. Absolutely, do not purchase. Total waste of your time. What's really odd is the customers themselves didn't seem like they trusted the process. They'd routinely keep asking if this was real. I started asking what ads they clicked. The results were nuts. The one gentleman said: Free. Umm, sir, I don't know of any auto insurance that's free. He hung up. *Edit:* We found out why the transfer system was so bad and the marketing process made customers feel like they didn't trust it. It's all AI. They literally have AI calling numbers and then transferring them. So yes, our suspicions are correct. They aren't verifying anything. Random Bobs are getting transferred to John Does without any confirmation that either is either. It's entirely ran by an AI service and not very well. The service is advertising the falsehoods that you see in all of these reviews(5 Accidents - $50 full coverage. $20 Life Insurance to a 73 yr old. Free insurance. All of it. Coming from their AI algorithm). Absolutely avoid this service.

Terrible service. No really, I mean it. Our agency is taking about 1 lead a day from them to get live leads. Of the 6 sent so far: 3 Have had 5 or more accidents and seen ads about Auto Insurance below $50 a month(with 5 accidents?!?). Two others hung the phone up when I asked for their address because the information I was given is literally just the City and State. I can't even do Quotes without an address. How are you sending these leads to people? Website was down for 3 days in attempts to just shut the service off when they quit giving us the address.

Would give zero stars if I could. Horrible customer service. Horrible mgmt. Complete trash of a company

I'm writing from an employee perspective. The licensed agents are correct. I don't know how many times I've answered a call and the caller is calling about an ad they saw on TV or social media claiming $40 insurance. Although I know we don't have any agents that's offering $40 insurance, I have to keep the call going and attempt to transfer to an agent. They do it with auto, life, and Medicare insurance. Then they'll have people transferred from company to company then when they get to me they think I'm a licensed agent, but sadly I have to make them repeat everything ( a third or fourth time). As much as I want to blame the rude callers and "leads". I completely blame the company for how draining and depressing the job is for full time "verification specialists". They make us out to be liars and harassers. There shouldn't be a rule on how to get commission when you spend the whole day speaking to people who don't want to speak with you. You're lucky I was even able to get them to want to continue the call. Even the callers who really need the insurance can make you feel like shit. I used to think the licensed agents were rude until I realized that they're being scammed too, but paying for it. I understand why they hang up on us or ignore our calls when we try to transfer a lead to them. I don't know how many times I reached an agent that wasn't licensed for the caller's state. Can't speak for licensed agents who want to deal with Centerfield/Datalot, but avoid being a verification specialist for this job unless you have previous experience with debt collections. Also do part time, do not do full time.

They claim they generate their leads digitally on the internet. You'll come to find out all they are doing is cold call telemarketing.

Datalot is a scam. The last 2 weeks there were no live xfers. When there were live transfers, one lady told me she was responding to a tv ad for $13 a month life insurance for $50k of coverage for seniors. This is the kind of fraudulent advertising that all of these lead companies use to generate low quality leads that they charge between $60-$250 for. The next call I got was a guy who said he had a heart attack. If you have a heart attack, you can't get life insurance. The next call I got was a guy with dementia. If you have dementia, you can't get life insurance. Most places out there refund all of these calls. Datalot did not refund even one of them. That is when I told them to close my account and refund my money. That was last week and I still have yet to hear anything back or receive the money left in my account. My account manager was named Emily and she was awful. I never heard from her unless I emailed her. She would not go over my numbers for the month. Gave no suggestions of how to maximize my results. I already see this company's ratings are low, but I just wanted to make sure nobody invests with them.

BuyerZone was an okay lead system hitting 10% of the time. It was purchased by Business.com and rebranded Datalot. Datlot has provided ZERO 0% actual leads. What a WASTE of my licensed professionals time and WHEN these leads are not Quickly disqualified, the cost is HUGE. $50 - $100 per some leads. The service is worthless and costly to moral, time and our payroll dollars.... in our opinion.

This is the single worst company that I have ever dealt with. They are a total scam. My company was contacted by them in September 2022, for their Buyer Zone lead program. They were under new ownership, we were told, and we had worked with the prior ownership in the past. The cost for leads with the other company, just a year earlier was around $25.00 per lead. Their new price was $48.00... We were skeptical, but over a week or two, we actually received a few good leads. Then starting a couple of weeks after we agreed to accept their leads, we starting hearing, "We have already selected another company", "We have received a dozen calls already", while we had only had the lead for less than a minute. And we were told that only 4-5 companies would get the leads. Clearly, they were both passing out the leads to more companies than promised, and we were getting the leads after their preferred vendors. Stupidly, we decided to let it go a while, and see what would happen. By the first of 2023, it was obvious that the leads were garbage, and we began calmly stating the facts, then, because they outsourced us to India, for the worst support imaginable, as we have hundreds of worthless leads, that they have sold us. We were forced to be more vocal in our complaints. They idiotically offered us "private" leads, for $200.00 per lead... Which was so ludicrous, my team just laughed. I put a freeze on their account in late January, early February, and withheld (permanently) any payments, and reported them to the Massachusetts Attorney General;s Office, and our states version. Also, we began to create a law suit, and have many other companies that have joined. This company is a scam, pure and simple. Look at the extreme negative reviews here and on Yelp, and other places, when you simply type Buyer Zone on your search engine. They are getting away with theft, and we intend to stop them. Greg Coonley, claims to be the VP of Sales of this scam. He uses bizarre comments to try to keep from answering questions. The last one, was that we were being bigoted against him, because he is a woman... It made no sense, as how would we know about his private business...? Run from these criminals. They have changed their name to Datalot, in hopes of running away from their nightmare past... Now they are using Centerfield. Crooks!!!