Humble request to Refund my money back as NO service was provided from your end. Please make sure all that the name in passport and degree certificates and mark sheet are matching otherwise do not pay any money to DATA flow.
WN
WN
Unacceptable Delays and Poor Communication
My experience with DataFlow Group has been extremely disappointing and unprofessional.
One of my credentials was already verified, yet it has taken more than one month just to transfer the report to the relevant authority—and this is still not completed. Despite multiple follow-ups, there has been no clear explanation or meaningful update. This delay is now putting my application at serious risk of cancellation.
In addition, for another credential, after waiting nearly two months, I was suddenly asked to pay extra fees to the issuing institution. This should have been identified and communicated from the beginning, not after such a long and unnecessary delay
I strongly advise others to be cautious when relying on this service, as delays and last-minute issues appear to be a recurring problem
TI
Turab I.
Systemic failure – no accountability, no resolution
I am a plastic surgeon (Dr. Turab I.), and I am sharing this under my professional identity because I expect a basic level of accountability and competence.
My experience has been consistently frustrating and remains unresolved despite repeated efforts. The issue, related to data flow and service reliability, has persisted over time with no meaningful intervention.
I contacted both the company and the relevant authorities in Dubai, including Dubai Department of Economy and Tourism and Dubai Health Authority. What followed was a continuous cycle of redirection, with responsibility being passed from one entity to another, and no one taking ownership.
At no point was there a clear resolution path, accountability, or effective follow-up.
Even more concerning is the overall service pattern: while unresolved core issues remain pending, there appears to be significantly higher responsiveness when it comes to premium or paid services. This creates a strong impression that standard customer issues are not treated with the same urgency or importance.
As an identifiable customer, fully willing to cooperate, provide documentation, and engage constructively, the complete lack of ownership is difficult to justify.
All communications have been documented, multiple follow-ups have been made, and sufficient time has been given. Despite this, the issue remains unresolved.
At this stage, I cannot recommend this service to others who expect reliability, accountability, and basic operational integrity.
I remain open to direct contact if there is any genuine intention to resolve this matter properly.
FJ
Farah J.
Long waiting time , wrong degree title and poor customer service.
I would like to share my experience regarding the degree verification process, which has been extremely disappointing.
The initial verification took around three and a half months, and the final report was issued with an incorrect degree title. Not only was the word “Hons” missing—despite being clearly mentioned on my original degree—but the entire wording of the degree title did not match what is officially stated on my certificate.
My actual degree title is:
“Bachelor of Science (Hons) Allied Health Sciences in Psychological Sciences / Clinical Psychology”
However, the report incorrectly stated:
“Bachelor of Science / Allied Health Sciences / Psychological Sciences”
The use of slashes in the title also looks unusual and unprofessional, and does not reflect the proper format of an academic degree.
Following this, it took an additional two and a half months just to inform me that my qualification does not meet the required criteria. This decision appears to have been made based on the incorrect and mismatched degree title, rather than the accurate one on my original certificate.
Overall, this process has caused significant delays, frustration, and inconvenience. I strongly recommend improving accuracy and efficiency, as such errors can seriously impact applicants.
SE
Sameh E.
Worst service ever used
Worst service ever used, no stick to time line, express passway of no use, delaying contracts based on their late responses
CC
CC
Poor Communication and Unacceptable Delays
I submitted my application on 5 December 2025 and am still waiting for completion. Communication has been extremely poor - callback requests were not honoured, responses to emails were generic, and I struggled to speak to anyone directly. On one occasion, I was called at 7am from an unexpected Belgian number, which I understandably missed, and it then took 5 days to receive a response after requesting a callback.
I also had to contact a regulatory body myself to obtain clarification that Dataflow required, only to be told the information had to be sent directly to them. All documents have been cleared except one, which has been pending since early January, significantly delaying my ability to start work.
Given that I paid €450 for this service, I am extremely dissatisfied, especially after being informed that my application may now be closed.
CU
Customer
Do not use
After many months I still have not received my document. Service appalling.
DA
Dima A.
If there was a negative I would’ve left…
If there was a negative I would’ve left that. This company is a joke. Every time you call you wait for over an hour. You upload your documents and then the system asks for the documents again. You have to upload like 10 times