Michael S.
Ridiculously long wait times to speak…
Ridiculously long wait times to speak to a customer service agent, even when the line connects rather than simply reporting that it is busy. I am trying to have a veterinary diploma certified through DataFlow, but they appear to have little understanding of Europe-n legislation governing higher education qualifications. They did not even take the time to review the relevant local laws relating to the format and award of diplomas before making their assessment. The requested callbacks were never received, and emails routinely went unanswered, making it extremely difficult to resolve even straightforward issues. Stick with VFS.


