Database Mart Reviews | Read Customer Reviews of databasemart.com

Database Mart Reviews | Read Customer Reviews of databasemart.com

Database Mart reviews

347 approved reviews, newest moderated first

Julio P.
Aug 27, 2026
High availability and good support
I've been using Databasemart for a couple of years now and I'm very satisfied with the support and high availability of the service. I've only had a couple of issues, which they resolved very quickly with very friendly and knowledgeable staff. My clients have a very stable service, and I definitely recommend Databasemart.
Response from Database MartAug 28, 2026
Thank you for being with us over the years and for sharing your experience. It means a lot to know that our service has provided the stability you and your clients rely on. Feedback from long-term customers like you is especially valuable to us. If you ever have any suggestions or notice anything we could improve, please don’t hesitate to let us know. Your feedback helps us continue improving our products and services. We truly appreciate your trust and recommendation, and look forward to supporting you for many more years!
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Brad W.
Aug 24, 2026
Price to performance is good
Price to performance is good. All support issue I have submitted have been resolved usually in less than 24 hours. I have multiple instances and only had one detectable outage and lasted less than 10 minutes. For my location I get better speed with the MO datacenter but the TX datacenter is good too. Customer service is great. I had to have an image rebuilt while adding SQL and they preformed the task for free and less than a business day. Cant recomend
Response from Database MartAug 28, 2026
Thank you so much for sharing your experience! We're glad to hear that our performance, reliability, and support have met your expectations across multiple instances. It's especially rewarding to know our team has been able to help whenever you've needed us. We truly appreciate your trust in Database Mart and look forward to continuing to support you!
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intarsiajampa J.
Aug 22, 2026
Excelente trabalho
Excelente trabalho
Response from Database MartAug 28, 2026
Muito obrigado pelo seu feedback. Ficamos felizes em saber que teve uma boa experiência conosco. Agradecemos pela sua confiança e apoio.
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Ed D.
Aug 16, 2026
Databasemart is an excellent and low cost
Databasemart is an excellent VPS for me. It's prices are also excellent. And, you get response from customer support in a timely manner.
Response from Database MartAug 17, 2026
Thank you for your kind words. We're thrilled to hear that Database Mart has been a great fit for you – especially that you find our pricing competitive and our support responsive. We work hard to deliver reliable VPS hosting at affordable rates, and feedback like yours keeps us motivated. If you ever need any assistance, don't hesitate to reach out – we're always here to help. Thanks again for choosing us.
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Shivam M.
Aug 15, 2026
Biggest frauds of all time
Biggest frauds of all time. I tried to trust them twice. Biggest fraud.. Super bad company. I hate them.. Frauds.
Response from Database MartAug 16, 2026
We sincerely regret that your experience did not meet your expectations. Your refund has been processed for the unused portion of your service, and we have also respected your request to close your account and not contact you further. We truly wish you the best in finding a hosting provider that meets your needs.
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bussaracum P.
Aug 13, 2026
Super slow especially at night time in…
Super slow especially at night time in Bangkok, Thailand time zone that I can hardly do anything.
Response from Database MartAug 16, 2026
We're truly sorry to hear about the slow performance you experienced, especially during Bangkok evening hours. This is not the level of service we want any of our long-term customers to have. I've already located your order and escalated your case to our Technical Support Team. They're now working on a tailored optimization plan for your specific setup and region. We'll reach out to you directly with our findings and next steps. I also noticed you've never opened a support ticket with us – just so you know, we have 24/7 live technical support available, and our engineers are always ready to jump in and help. If you ever run into any issues, don't hesitate to reach out – we're here for you around the clock. Thank you for your patience and for giving us three payments – we take that trust very seriously. We'll be in touch soon.
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Athulya W.
Aug 11, 2026
Horrible for VPS, but good customer support
Man, the support is great most of the time (if you happen to get one of the good support agents). I'll give them that. But their VPS hosting is atrocious. If you are not paying for a dedicated instance you get a VPS server from one of their overcrowded tiny server nodes with like a billion machines. You get noisy neighbor issues constantly. Your instance might start working okay the first day you bought it, but give it a month and you can't even run an apt install. We've been database mart's customers for over 7 - 8 years now and this happens EVERY SINGLE TIME! So never buy a VPS server from these guys. Their dedicated solutions, however, are great! especially paired with their good customer support.
Response from Database MartAug 13, 2026
Thank you for your honest feedback – and for being with us for over 7 years. That means a great deal to us. We understand that VPS performance can be impacted by resource contention – it's a known challenge with virtualization, especially on shared nodes. Over the years, we've continuously worked to improve our VPS infrastructure, from node upgrades to resource scheduling, and we're still investing in that direction. Your feedback is invaluable in helping us see where we still fall short and where we should focus next. If you're open to it, we'd love to take a look at your current instance and see if there's anything we can do to improve your experience right now – just reach out to us at [Send Ticket]. We truly appreciate your honesty and your trust in us over the years. We'll keep working to earn it.
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Nadjib T.
Aug 4, 2026
lunix server not work in windows is not…
lunix server not work in windows is not good
Response from Database MartAug 13, 2026
Thank you for your feedback. We noticed you recently placed a new order with us, and we genuinely want to make sure your new instance is working well for you. If you're running into any compatibility issues or need help with the setup, our support team is here to assist – just reach out to us at [Send Ticket]. We'd love to find the right solution for your needs.
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