jwanro B.
I have been using Database Mart around six years
I have been using Database Mart continuously for around six years, mainly for remote desktop work and uploading video files. Over the years, the service has generally been reliable, which is why I have continued using it for such a long time. However, I have experienced noticeable lag when using Remote Desktop, and sometimes the server feels slow during daily work. Another important issue is the upload speed to Vidmoly. Even though the server has a good network connection, uploads to Vidmoly can be very slow. In one of my tests, the upload speed was only around 892 KB/s, which is far below what I expected. I also tested another server in Dallas, where Remote Desktop performance was smoother and had much less lag, but the upload speed to Vidmoly was still limited. This may indicate a routing or peering issue between the server network and Cloudflare/Vidmoly. After six years as a customer, I hope Database Mart can improve the network routing and Remote Desktop performance. Their support has been responsive, and I appreciate their willingness to investigate these issues.
Response from Database MartSep 22, 2026
Thank you for being with Database Mart for nearly 6 years and for sharing your detailed feedback. Based on the information you shared, the transfer speed you experienced does appear lower than expected, and we would like to investigate this further. As we’re unable to identify your account based on the information available in this review, please submit a support ticket through your customer panel. Our technical team will investigate the issue and do our best to identify the cause and help resolve it. We’d also appreciate hearing how we can further improve your experience. Thank you again for your continued trust and valuable feedback.