Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

347 approved reviews, newest moderated first

Jessica S.
Nov 14, 2024
Do not buy!
Do not buy!! Poor sizing and bad customer service. Bought 2 items of the same size M, one is too small (literally struggled to get by over my head), the other is too large like a trash bag. Contacted customer service who claimed that’s not a manufacturer issue and would be buyers’ responsibility to pay return shipping or take a $5 credit. Seriously?!
Response from DashingsoulNov 17, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Mónica S.
Nov 11, 2024
Almost a scam
I wouldn´t say it´s a scam because garments arrived at home in time, but everything was like a joke. Nothing to do with the pics they show. Very bad materials and quality. Everything made of shinny cheap polyester instead of cotton. Printings are awfull
Response from DashingsoulNov 12, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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customer
Nov 5, 2024
Don't buy!
Agree with much of what I've seen in other reviews. Material is not good and the prints look bad in person. I bought a pullover hoodie and the material has no stretch at all - not even around the wrists and waist making it rigid and not very comfortable. Website makes it sound like you'll be able to return or exchange easily - but don't believe it!! They tried to talk me out of the return and they ship from China - shipping you have to pay for to return. Garbage product.
Response from DashingsoulNov 6, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Jackie S.
Nov 4, 2024
Complete and total SCAM....Do NOT buy…
Complete and total SCAM....Do NOT buy from them
Response from DashingsoulNov 5, 2024
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Sarah S.
Oct 30, 2024
Ich liebe die Kleidung
Ich liebe die Kleidung, Farben und Stoff sind wunderschön.
Response from DashingsoulOct 31, 2024
Sehr geehrter Kunde, vielen Dank für Ihre Liebe und Unterstützung! Es ist uns eine große Freude, Ihnen zu dienen! Ich wünsche Ihnen einen schönen Tag!
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Sheryl
Oct 28, 2024
Great discounts, more details please
I enjoyed the tiered discounts policy. Would be even better is the sizing is compared to UK sizing. E.g. Is a size S equivalent to a UK size 10-12 or 12-14? Please also give more details about the fit. Has the item been designed to be fitted or loose? Words such as 'casual' are ambiguous, as they can refer to either the style or the fit. Finally, if you could please include the cost of standard postage costs to the UK, if the threshold for free postage is not reached. Please do not take the above as crticism. I have given constuctive feedback that will help to increase your UK shopper sales. If UK shoppers are unsure of the fit or postage costs, they are more likely to shop on a UK website. I was so impressed by the designs that I have taken the risk that they will fit me, but I know many who would not. I am really looking forward to receiving my order.
Response from DashingsoulOct 29, 2024
Dear customer, Thank you so much for your suggestion. We sincerely apologize for the inconvenience that we caused. We will improve our service to let you have a better experience in the future on our website. If you have any questions, do not hesitate to contact us. Hope you have a nice day.
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Laura W.
Oct 26, 2024
It was easy to order
It was easy to order. Would like to know how long it would take to get to me.
Response from DashingsoulOct 27, 2024
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Thanks for your understanding. Wish you a great day!
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Dixie Lee D.
Oct 26, 2024
I liked the available designs
I liked the available designs. I'm most sincerely hope the fabric is not a cheap print of the print.
Response from DashingsoulOct 27, 2024
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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