Darwin's Natural Pet ProductsReviews of darwinspet.com

Response from Darwin's Natural Pet ProductsSep 16, 2026

Hi Lauren, Thank you for your continued support over the years! We're honored to have provided meals for both your dogs and cats, and we're delighted to hear that you've consistently been pleased with the quality of our food and delivery service. It’s especially rewarding to know that our customer service team has made a positive impression. We truly appreciate your trust and loyalty, and we'll be sure to share your kind words with our team. Thank you for being a valued member of the Darwin's family!

Response from Darwin's Natural Pet ProductsSep 16, 2026

Thank you for your review! We're glad to hear you're happy with both our products and our service. Providing high-quality nutrition and a great customer experience is what we're all about, and it's wonderful to know we're meeting your expectations. We truly appreciate your support and thank you for being part of the Darwin's family!

Response from Darwin's Natural Pet ProductsSep 16, 2026

Hi Elaine, Thank you for your review! We're thrilled to hear that your order arrived on time, was packaged well, and most importantly, that your pup LOVES her Darwin's! 🐾 Nothing makes us happier than knowing we're helping pets enjoy mealtime while receiving the nutrition they need. Thank you for trusting us with your dog's health and happiness. We truly appreciate your support and being part of the Darwin's family!

Response from Darwin's Natural Pet ProductsSep 16, 2026

Hi Michele, Thank you for your wonderful review and for being a longtime member of the Darwin's family! We're delighted to hear that your cats have enjoyed Darwin's for several years and that the convenience of home delivery and our autoship program has worked so well for you. We're also grateful for your kind words about our customer service team. Ensuring your pets never miss a meal is incredibly important to us, and we're glad we could help quickly when your delivery went missing. Knowing that your cats enjoy our Raw Chicken Recipe and that you trust us to provide high-quality nutrition means so much. Thank you for your recommendation and continued support. We truly appreciate the opportunity to be part of your cats' health and happiness!

Response from Darwin's Natural Pet ProductsSep 16, 2026

Hi Beth, Thank you so much for your incredible review and for trusting Darwin's with Rusty and Nala's nutrition for so many years! We're thrilled to hear that they're healthy, energetic, and still acting like puppies. It means a great deal to us that you've taken the time to research raw feeding and found Darwin's to be the best combination of quality, clean ingredients, convenience, and value. Knowing that our food has earned your confidence, and that Rusty and Nala not only love it but continue to thrive on it, is exactly why we do what we do. We truly appreciate your recommendation and your loyalty over the years. Thank you for being such a valued part of the Darwin's family. Please give Rusty and Nala some extra belly rubs from all of us!

Response from Darwin's Natural Pet ProductsSep 15, 2026

Dear William, Thank you for your feedback and for being a valued Darwin's customer. We're glad to hear that your experience with our ordering process, order handling, and delivery has consistently met your expectations. We completely understand how important rabbit protein is for your household, and we recognize how disappointing its discontinuation has been for customers who relied on it as a significant part of their pets' diets. While product availability decisions are never made lightly, we understand that this change has had a direct impact on your ability to continue with Darwin's. We truly appreciate your support over the years and are sorry to see you go. We wish you and your pets all the best, and should our product offerings better align with your needs in the future.

Response from Darwin's Natural Pet ProductsSep 15, 2026

Hi Nina, Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with our service. Our team works hard to provide knowledgeable, professional support and to ensure every order arrives in excellent condition, especially for customers in warmer climates like Arizona. We're glad the extra dry ice is helping keep everything frozen and fresh. Most importantly, we're delighted that your dogs love their meals. Thank you for being part of the Darwin's family!

Response from Darwin's Natural Pet ProductsSep 15, 2026

Hi Richard, Thank you for your kind words! We're so glad our support team was able to help resolve the delivery issue with your order. Providing prompt, helpful service is always our goal, and it's wonderful to hear that your experience reflected that. We appreciate your patience and thank you for choosing Darwin's!