Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
darwinspet.com
Website
darwinspet.com
Category
Pet Stores
Location
Tukwila, Washington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Sometimes the food looks very disgusting, not just to me, but also to my dog. The turkey is especially bad but most of the time he eats it
Response from Darwin's Natural Pet ProductsMar 13, 2024
Hey there! Thank you so for your review and providing feedback on your pets meals. We're sending over a report to our QA Team to look into your concerns about our Turkey Meals for dogs. If you need a replacement or refund for the meals you threw out please reach out to our Customer Care team at (877) 738-6325 or by email at [email protected].
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Phil
I use you guys for my cat food for many…
I use you guys for my cat food for many years. Your Customer Service is great. Love your product think it makes a huge difference in the quality of life for the animal. Just found it a little confusing when ordering for the first time for a new pet. Can’t wait to start my dog on it
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Tim
Do not recommend.
I am writing to express my deep concern regarding the quality and health implications of Darwin’s cat food products (both regular and renal diet). As a loyal customer for 2 years, I have noticed significant changes in the quality, appearance, color, and most importantly, the impact on the health of my beloved pets.
Over the past months, I have observed disturbing alterations in the appearance and consistency of the cat food, which caused 2 trips to the ER for both my cats recently. The color has become irregular, and the texture has varied considerably from batch to batch. Furthermore, upon feeding my cats with their product, I have noticed a decline in their overall health and vitality. They exhibited symptoms such as lethargy, liver, kidney, and digestive issues, and a noticeable decline in their coat quality.
After consulting with the ER veterinarian and conducting thorough research, I have come to the conclusion that their cat food may be contributing to these adverse health effects. As a responsible pet owner, I could no longer compromise on the well-being of my animals.
Consequently, I have taken the decision to discontinue the use of their cat food and instead prepare their meals from scratch using high-quality ingredients. Since transitioning to homemade meals, I have observed a remarkable improvement in my pets' health. They are more energetic, their coats have regained their luster, and their digestive issues have subsided (blood work to prove it).
I urge Darwin to take immediate action to address these concerns and ensure the quality and safety of their products, both cat and dog food. Pet owners place immense trust in the brands they choose to feed their beloved companions, and it is imperative that this trust is upheld through consistent quality standards.
I want to make it clear that I will not recommend your products to other pet owners. It is my sincere hope that by sharing my experience, other pet owners will be spared from enduring similar challenges with their beloved pets.
Response from Darwin's Natural Pet ProductsMar 13, 2024
Hello Pat, thank you for your feedback and providing additional information on your experience. We apologize for your experience and we'll be communicating with or Safety and Quality assurance team your concerns.
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Robin
Healthy and yummy
Our cats love this food. I've noticed their coats look much nicer since we started feeding them Darwin's food, and they seem stronger and healthier. Our one older cat's dandruff went away when she ate Darwins. I feel really good about feeding them Darwin's food; it is a healthy option!
Response from Darwin's Natural Pet ProductsMay 1, 2024
Thank you for your review Robin!
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Robbin
Darwin's Review
Been with Darwin's for many years now. My cat Spunky loves Darwin's raw food. He does miss the fresh lamb and hopes one day for the fresh raw lamb to be available one day. Customer service is great. Delivery is on time. Thanks Darwin's for all you do in maintaining Spunky s health. 😻
Response from Darwin's Natural Pet ProductsMay 1, 2024
Thank you for your review Robbin!
CS
CustomerTim S.
Excellent product my dogs health has…
Excellent product my dogs health has improved tremendously. I love the hydration, the color and the no nonsense ingredients. I absolutely love your products and I recommend them to everyone I work in rescue and people are always asking what food I feed my dogs because my dogs look so excellent and I always recommend Darwin’s.
Response from Darwin's Natural Pet ProductsMay 1, 2024
Thank you for your review Tim!
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Marco
The Healthiest Food for your loved dog or cat
Quality raw food species-appropriate diet. Shipped and arrives frozen in half pound packages. Excellent customer service. My dog has been eating Darwin food since he was a puppy. He's nine years old now and in excellent health. I initially found out about this company and the benefits of a raw diet from Dr. Karen Becker on YouTube.
Response from Darwin's Natural Pet ProductsMay 1, 2024
Thank you for your review Marco!
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Kolbe
Great food; communication issues
The food is great! I have experienced issues with shipping. My package has been delayed by the shipping partner before. And, there was recently a price increase and I was not notified, the cost of my shipment just went up. But my animals are happy and so healthy!
Response from Darwin's Natural Pet ProductsMar 13, 2024
Hi Kolbe! Thank you for your review and feedback. We apologize for the shipping delays you have encountered and will be communicating this to our Fulfillment team. Our team would also like to help with the cost of your meals with additional discounts you may qualify for. Please reach out to our Customer Care Team at (877) 738-6325, or by email at [email protected].