HeidiC
Product quality control needs work
While I love the premise of Darwin and continue to purchase Feline Turkey and Feline Kidney Support on a regular basis, since the Covid-19 pandemic, we have had trouble with the Feline Kidney Support. There are batches that our cat loves and others that we struggle to get him to eat. This is a prescription-only product and therefore we would very much appreciate Darwin performing a quality control check.
Response from Darwin's Natural Pet ProductsMay 1, 2024
Hi Heidi! Thank you for your review and bringing this to our attention. If you haven't reported this to our Customer Care team yet can you email them the lot numbers of the meals that have been inconsistent? We'll have the QA team look into this right away. Customer Care's email is [email protected]




