Darwin's Natural Pet ProductsReviews of darwinspet.com

Response from Darwin's Natural Pet ProductsSep 21, 2026

Hi Derek, Thank you for your feedback and for sharing your experience. We're delighted to hear that your cat loves our products and that you've been happy with the food overall. We're very sorry, however, to hear that your last order was delayed in transit and arrived spoiled. That's certainly not the experience we want for our customers or their pets. We understand how frustrating that must have been, and we appreciate you bringing it to our attention. Thank you for your patience and understanding. We value your support and hope we'll have the opportunity to provide you with the five-star experience you and your cat deserve moving forward.

Response from Darwin's Natural Pet ProductsSep 21, 2026

Hi Sharon, Thank you for your review! We're so pleased to hear that our team was able to assist you with changing your shipping dates and provide the help you needed. We strive to make managing your deliveries as easy and flexible as possible, so it's wonderful to know you had a positive experience. We truly appreciate your support and thank you for choosing Darwin's. We're always here to help whenever you need us!

Response from Darwin's Natural Pet ProductsSep 21, 2026

Hi Jane, Thank you for your review! We're delighted to hear that your Golden Retrievers are enjoying the healthy nutrition our food provides. It's also wonderful to know that your shipments have consistently arrived frozen and in great condition over the past two years. We truly appreciate your trust in Darwin's and your continued support. Thank you for allowing us to be a part of keeping your pups happy and healthy!

Response from Darwin's Natural Pet ProductsSep 21, 2026

hi Jackie, Thank you for your review! We're amazed to hear about your 22-year-old cat and are honored that Darwin's has been part of such a long and healthy life. While every pet is unique, it means so much to know that you feel our food has contributed to your cat's longevity and well-being. Thank you for trusting us all these years. We wish your remarkable feline continued health, happiness, and many more special moments ahead!

Response from Darwin's Natural Pet ProductsSep 21, 2026

Hi Ryan, Thank you for your wonderful review! We're thrilled to hear that Nalani loves our raw meat patties, neck bones, and treats. It's always rewarding to know that pets are enjoying their meals and snacks! We're also glad you were impressed with the delivery. We take great care in packaging our products to help ensure they arrive frozen and ready to serve. Thank you for trusting Darwin's to provide healthy nutrition for your beautiful English Cream Golden. We truly appreciate your support and look forward to keeping Nalani happy and healthy for years to come!

Response from Darwin's Natural Pet ProductsSep 21, 2026

hi Joanne, Thank you for your wonderful review! We're so happy to hear that Asher and Simba love their Darwin's meals and are thriving on our food. Knowing that our products are helping pets live happy, healthy lives is the greatest compliment we could receive. We're also glad to hear that our team has been helpful and that you appreciate our communication regarding any issues or updates. Providing exceptional customer service and high-quality nutrition for your furry family members is always our top priority. Thank you for your trust, loyalty, and support. Please give Asher and Simba some extra love from all of us at Darwin's!

Response from Darwin's Natural Pet ProductsSep 17, 2026

Hi Heather, Thank you so much for sharing this with us. Hearing that she's not only tolerating her food well but genuinely loving it is exactly why we do what we do. Her health and happiness are so important to us. Thank you, Heather.

Response from Darwin's Natural Pet ProductsSep 17, 2026

Hi Christian, We're so glad Kelowna loves her Darwin's! Thanks for letting us know the delivery arrived on time, too; we are so happy to hear it all came together smoothly. Thanks for being part of the Darwin's family!