Darn Tough VermontReviews of darntough.com

If there’s such a thing as the perfect sock, Darn Tough makes it. They’re not just incredibly comfortable and durable — the kind of quality you notice right away — but they also stand behind their product 100%. On the rare occasion I’ve had an issue, their lifetime warranty process was fast, simple, and hassle-free. No endless forms, no hoops to jump through — just a straightforward replacement and genuine customer care. They’ve set the bar for how a company should stand behind what they sell.

After 4 years of regular use one of the socks had an issue with wear on the cuff. The warrenty process was simple and very responsive. I am looking forward to receiving my replacement pair of socks so that I can continue to enjoy the use of my most comfortable socks.

Does anyone know why customer service never answers the phone?!

Update: Response from company was fast and apologetic to my concerns. As I mentioned in my original complaint, the socks are great! Darn Tough satisfactorily addressing the warranty process brings me back to a five star product rating. In general, great socks! However, after 3 years, 3 pair wore through on the top by the ankle crease. Having not used their warranty in the EU I thought I would give it a try. Hassles, multiple pictures required to be taken, I'm told to cut up my socks but when I do, it's not the way they think they should be cut even though it is not explained in the warranty email. More cuts and pictures to be taken. Not worth the hassle so it makes me question the seriousness of their "lifetime" warranty or the value of their socks.

I had an issue with my order. They were slow to respond at first but handled the matter very well.

Absolutely brilliant socks ,simply won’t buy another other brand, people say expensive,I say you get what you pay for!!

I own 4 pairs of steely darn tough socks for work which are extremely comfortable. I have had them over 18 months and wear them hard. The reason for writing this review is one pair developed a hole in the heel. I filled out the form amd got a new pair for free on their warranty. And I can do this for life. I am now only buying darn tough socks.

I had been holding off on buying these because I thought the price was a bit too high. When I got my socks and put them on I wondered why I didn’t start buying these years ago. Absolutely the most comfortable socks I own (no show with tab) the cushion is really nice and the top of the foot is nice and thin and keeps my feet cool. I run between 1500 and 2000 miles a year and have never had a blister since using Darn Tough socks. I finally got holes in one pair and was wondering if the warranty process would be a hassle and it was very smooth. Customer service was great. I got my promo code for new socks in a couple weeks and added more socks to my warranty claim because so far everything has been excellent. Worth every penny!