DankStopReviews of dankstop.com

Arrived partially broken I emailed customer support which is the only way to get a hold of someone and never heard back

Tried to order a bong , order cancelled for security reasons . Same bank and billing address for 20 yrs , 815 FICO score , high limit card zero balance No idea why they would put a security alert on my order . They debit my card , refund it then debit again and put the order through without telling me Here I am thinking the order is cancelled meanwhile there’s the box on the doorstep Pain in the ass

I was sent the wrong product after placing an online order. The product ( electronic device) I was sent was also used and not new. No retail packaging, scuffed and scratched. I reached out to support and was ridiculed for requesting an exchange. Avoid this company.

Made a mistake with my order. Immediately messaged their support team to get it fixed, who then actually worked to expedite the order through faster JUST to make it so the order couldn't be cancelled, and I would have to be there during delivery to deny accepting the package just to get a refund. Extremely unprofessional and underhanded of them. Do NOT work with Dankstop. If you have any issues, they will actively work to NOT fix it. Terrible.

Broken item! Terrible packaging!

The bowl screen fell out after ten hits. Do. Not. Buy.

While my original order was confirmed as rec'd then confirmed shipped via "Route" by email. It has been over 1 week since item has supposedly shipped with nothing rec'd. Tracking app does not work and every time I call customer service i get same message that no agents are available. Not sure why any company would not ship by Fed Ex or UPS?. This email is the only one I have rec'd after my inquires started. Just want to know where my product is. If it has shipped I would like tracking info (that works!) Otherwise I am looking for full refund.

Paid for 3 day (extra 20 bucks) obviously didn't receive when supposed to and was told it wasn't their fault with no here let's make it right at all! terrible