Jen S.
Long delays and poor customer service
I placed my order 11/30 and received an email indicating the item would be shipped by 12/16 and delivered by 12/23 - plenty of time for Christmas. When my order hadn't shipped by 12/20 I emailed the company and asked that they upgrade the shipping to priority so that I could still get the item in time for Christmas. I got a canned "busy holiday season" response. My items arrived the week after Christmas. I opened a dispute with my credit card and the company hasn't responded to that either.


