DANDYReviews of dandyworldwide.com

After buying a hoodie last year i feel in love with this company. The hoodies are great quality and beautiful. Since i love Starbucks I had to get the collab sweater. I finally received it and again it is a beautiful sweater BUT it’s defective! The pocket is not straight, one side is lower than the other. I emailed Dandy last Friday, sent them pics on Sunday, send another email to see if they got the pics on Tuesday, sent a message on IG yesterday. No answers. I was excited to wear this sweater for my upcoming road trip but now i can’t even wear it. I am very disappointed about the customer service and especially since they don’t even provide a phone number. I Understand that something can go wrong with any product and i’m willing to sort it out but ignoring customers is not ok. UPDATE sept 12/2026! Didn’t get any answers per email so I decided to send pics to the claim dept. They messaged me back that the claim has been denied. That was on August 25. On the same day I received an email from their support team telling me that they will send out a replacement and they needed to confirm if it’s going to the same address as the last shipment. Haven’t heard anything since and didn’t receive any replacement!

The quality of this hoodie is excellent. The stitching looks hand done and makes it look vintage. I don't like how it fits. The image did not match the product I got. I ordered a size small and am 5'3 and it was like a crop top on me. Overall I am very disappointed with the hoodie and with it would have fit better.

The hoodie is a cute design the embroidery is good quality but the hood is so small and uncomfortable even tho I sized up 2 sizes for an oversized fit. Im quite slim and it’s a still so small on my head I couldn’t imagine if others heads were bigger. I also asked if the hoodies have drawstrings before I purchased because I prefer drawstringed hoodies and customer service told me they do but mine did not arrive with it (the pictures differ for the products, some have it some don’t which is strange) When I asked about this as a follow up they just told me that some do and some don’t and mine dosnt which is like 😅 overall not worth it unless you really like the design, the hoodie also leaves lots of lint on clothes even after washing. Not worth it for me as I also had to pay for international shipping.

I purchased five hoodies as Christmas gifts for my nieces. One of them arrived late, and when I contacted customer service, I was told—politely, but dismissively—that I must have misread the shipping estimate. I didn’t get the impression that they were particularly concerned or interested in finding a solution that worked for both of us. Since I was out of town for the holidays, I didn’t receive the package until I returned home—only to discover it was the wrong hoodie altogether. I then had to spend my own time and money to ship it back, including paying $2.50 out of pocket for a UPS box. As of January 16, I am finally receiving the hoodie I originally ordered on December 12. I now still need to wrap it and ship it to my niece, who never received her Christmas gift. While my other nieces did enjoy their hoodies, the overall experience was frustrating. I simply don’t have the time or desire to deal with issues like this.

Pro: shipping was great. Very fast, and email comm was great as well. I do like how all their designs are embroidered and not screenprinted. Con: Quality of the sweatshirt was honestly subpar. I had major pilling on the inside of one sweatshirt and it kept shedding blue fluff all over my shirt. For a $80 sweatshirt, I had expected better. I kind of wished I spent that money on an Aritiza sweatshirt. I also purchased the "Diner" sweatshirt, and it had a Dandy rubber tag on the back that wasn't on any of the photos? I guess it doesn't really matter, but just kind of weird.

The hoodies are so cute, but can we talk about the sizing?? I got a XS and it fit my M mom

I live in the united states so shipping was said to be 6-10 business days and my package took the better part of a month and a half just to come 3 sizes too small. The packing slip still in the package even said the correct size. Customer service was fast to get back to me but for this being such an expensive item this should not be a problem. I now have to send it back and they will send me a new one in however long that is gonna take. As a college student this is incredibly inconvenient. Dont recommend. The sweaters are nice but dont constitute the price at the end it is just a hoodie.