DANDYReviews of dandyworldwide.com

I genuinely love Dandy, which is what makes this experience so disappointing. I’ve already purchased two Dandy sweaters myself, and all three of my cousins own multiple sweaters as well. We absolutely love the quality, the designs, and how comfortable they feel. We’re genuinely big fans of the brand, which is exactly why I was so excited to make Dandy a special part of my cousin’s bachelorette weekend. I purchased six sweaters from the Starbucks collaboration, totalling almost $1,200 CAD, for an “A Latte Love” themed bachelorette. I planned the entire weekend around this theme, and these sweaters were meant to be a special part of the experience. It was something I put a lot of thought, excitement, and money into, and I was so looking forward to seeing everything come together! Unfortunately, I’ve been left feeling anxious and disappointed about the status of my order. I received an email saying “Your order is on the way,” on October 8 2026, one day after making the order when they restocked, only to see the tracking subsequently indicate “Shipment stalled.” I’ve been trying to get clarification on what this actually means and whether my order is still on track, but I haven’t been able to get an answer. I completely understand that shipping delays and unexpected issues can happen. What’s been difficult is not knowing what’s going on, especially when the order is time-sensitive and represents such a significant purchase. I’ve reached out through email, Facebook, and Instagram because I genuinely want to resolve this directly with Dandy. I’m not looking to leave a negative review or take away from a brand that my family and I have loved and supported. I would simply really appreciate someone taking a moment to explain the status of my order and let me know what to expect. I want to continue loving and supporting Dandy, and I really hope someone from the team sees this and can help. We love your products, and I would hate for an otherwise wonderful experience with the brand to be overshadowed by a lack of communication when I need help the most. I’m just hoping to have these sweaters in time for a very special “A Latte Love” bachelorette weekend. Thank you - I truly hope we can get this sorted out!

I’ve repeatedly asked Dandy Review Company to cancel my subscription and stop the service since 2025, but they’ve continued charging my card. I’ve now had to lock my card to prevent further charges. Based on my experience, I can’t recommend this service.

Placed an order of about 5 items, order was marked shipped and then immediately cancelled with no explanation. I had to reach myself to get an answer and when I did they said their stock system had broken and that's it. I then followed up to see if and when things would be back in stock and they said check back next week sometime while all the stuff I ordered remains in stock on their site. I'm guessing they're either going out of business or getting too much business. Either or, good luck on your purchase, fingers crossed it doesn't get cancelled.

⭐ 1 Star — Never shopping here again Extremely disappointed with Dandy Worldwide. I ordered a hoodie well in advance as a birthday gift, and I even contacted them and specifically asked them to please make sure it arrived on time because it was for a birthday. There was a four-day window for it to arrive, yet they shipped it through USPS and it still arrived late. The birthday had already passed, so the whole purpose of ordering the gift was ruined. The return process has been just as frustrating. They shipped my order through USPS but provided a FedEx return label, so now I have to take additional time out of my day to make a separate trip to FedEx. To make matters worse, there is no phone customer service. When you’re dealing with an expensive order and something goes wrong, you should be able to speak to an actual person instead of going back and forth through emails. The entire experience felt unprofessional and left me seriously questioning how trustworthy this company is. For the prices they charge, I expected much better service. This purchase turned into a frustrating waste of my time, and a birthday gift was ruined in the process. I will never shop with Dandy Worldwide again and cannot recommend them.

DO NOT USE THIS COMPANY AT ALL. THEY ARE FRAUD AND LIARS. SERVICE IS TRASH

Buyer beware. We ordered a hoodie from Dandy as a gift. The item arrived defective. The pocket on the front was not centered and the Dandy logo was also misplaced on the front of the hoodie. In order to save time, we purchased another hoodie to replace the defective one before starting the return process. I've since initiated the return process for the defective garment only to be thwarted by the company twice. After going through the online return process, we were offered store credit, as opposed to a refund to our credit card for the defective hoodie. When I sent customer service an email asking for the refund, they sent me a second link to the same process that resulted in the same outcome and suggested that my device was the reason a refund option was not appearing on their return page. Neither my laptop nor my iPhone gets us to a page that allows for a refund as opposed to store credit. At this point, we're initiating a dispute with the credit card company for the purchase price of the original defective item, since Dandy won't return the funds. We won't be purchasing from them in the future.

If you're in the EU, be very careful. If you receive the wrong size, your money is lost. No clear indications that it's a US based company and only if you actively look for it, you'll find that returns from the EU are not accepted. I didn't realise that I ordered from the US until I started tracking the package after the purchase. In seems like they have really made an effort to give their website a local look and feel, with prices in your local currency and a banner saying "EU EXPRESS SHIPPING NOW AVAILABLE!" And with their inaccurate size guide on top of all that, this seems like a money trap for EU citizens

I had returned a SMALL sweatshirt in brand new condition, as received with tags attached, paid the full postage return fee (12.75) and Dandy have rejected the return without any explanation. Response: Your return request has been denied Your return has been denied, according to the store's policies. This has been rejected because: No reason provided Items in this return: "Road Trip!" Oversized Lux Hoodie in Dark Heather "Road Trip!" Oversized Lux Hoodie in Dark Heather Small Quantity: 1 $76.00 This garment was for my daughters birthday and was far too big than other SMALL items we have previously ordered from Dandy. No explanation as to why Dandy have deemed it appropriate to refuse this return what so ever. I am now having to raise a complaint with PayPal and get advice from Trading Standards. Steer clear of this company. I have always promoted how wonderful Dandy’s clothing is to everyone, my daughter owns at least 5 of their sweatshirts. This Is beyond frustrating and shows clearly they have very poor consideration to their loyal customers.