DANDYReviews of dandyworldwide.com

Response from DANDYJan 5, 2026

Hi Jaime, this is Mia, the owner of Dandy. I’m so sorry you have had a negative experience with my business. I am seeing that your emails were responded to by our customer service within 48 hours or less and that we fully refunded the specific order that was either misplaced by USPS or stolen from your porch. Please don’t hesitate to reach out if you need anything else. I want to make sure that you have a 5 star experience moving forward. Thank you so much for supporting my small business Jaime!!

Response from DANDYJan 5, 2026

Hi Danielle, I’m very concerned that you did not order from our website. We do not sell t shirts on our website and we pride ourselves of being high quality. In addition, I don’t see any orders going to the UK under your name. During Christmastime, we see scam sites appear selling low quality counterfeits of our products, and scamming many customers. Our order numbers are 6 digits long and generally start with a 4,5, or 6. If your order number does not look like this, you did not order from our website. Our website is dandyworldwide.com Any order confirmation emails would have come from [email protected] If you received confirmation emails from any other email, then your order was not placed on our website. Thank you, Mia, Owner of Dandy

Response from DANDYJan 5, 2026

Hi Andre, this is Mia, the owner of Dandy. Are you sure you ordered from our website? All of our orders ship within 24-48 hours of ordering. Im not seeing any order under your name. During the holiday season, we see some scam websites pop up selling low quality counterfeits or scamming customers altogether. If your order confirmation emails didn’t come from [email protected], then you did not order from our website. The only place to buy DANDY WORLDWIDE products is from dandyworldwide.com Our support email is [email protected] Thank you!

Response from DANDYJan 5, 2026

Hi JB, This is Mia, the founder of Dandy Worldwide. I just read your review. First of all, I’m really sorry that you’ve had a negative experience. I looked back into our emails with you and saw that our customer service representative refunded your sweatpants and let you keep them at no extra cost for the inconvenience. After placing an order with us on our order confirmation screen, there is an option to add an additional item to your order. It is possible that this was selected in error. We would never scam our customers. We do not have the ability to charge your card on our end whatsoever. I’m very sorry that you had a negative experience shopping with us. At the end of the day, we only want our customers to have a positive experience. Please let me know if there’s anything else we can do for you. Our support email is: [email protected]

Response from DANDYDec 12, 2025

Hi Karla! This is Mia, the co-owner of Dandy. I am so sorry you had a negative experience. That is the last thing I want as a small business owner. I see we sent 2 emails following up to your initial email but did not hear back. Is it possible they were going to your spam/promotions folder? It looks like our customer service representative was able to reset the return portal so you would be able to continue to make the return/exchange. We are always happy resetting the return portal and assisting customers when they need help and I'm sorry you weren't satisfied with your experience. Happy Holidays!