Carla G.
Stellar Customer Service
I sent an email on a Saturday evening regarding a special request for my order and received a call and email on SUNDAY morning from Nathan, one of the owners of the company! It was so refreshingly unexpected to get such a stellar level of customer service. All of his follow up correspondence by phone and email was just as professional and timely. He took care of my request and sent me detailed documentation for the transaction without me having to ask for it. He was also extremely informative about the products, which based on my research of latex mattresses, will be hard to beat quality and value-wise. I found Mango Mattress/Dallas Natural Mattress online after giving up on another premium latex mattress company that had blown it on every level of customer service. It feels great to invest in such a large purchase as a new mattress with a company that deserves your business and appreciates and respects their customers. Thank you, Nathan!



