Dainely™Recommended And Endorsed By Professionals. The Dainely™ Belt has not only been tested in-house, but it has also been sent out to dozens of Chiropractors to try out themselves and on clients that had the most severe sciatica cases.Founded by an Ex-sportsman of high level for one and watchmaker for the other, Kayvan and Daniel started the company after a conversation about the troubles that back & neck pain cause. They are very eager to find a solution, and found out that 6 out of 10 people experience such pain. They develop a product that will help people live a pain-free life.For every Dainely™ Belt sold, we are planting a tree. So when you make a purchase, we bring a tree back to life like a rebirth.🌳
Dainely™ (dainelylab.com) has 698 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mi
Charged my card, but the order never arrived, there's no phone number, they don't answer emails, nada.
Response from Dainely™Mar 25, 2023
Hi there, We’re so sorry for your experience and we’d like to get this resolved for you ASAP. Would you mind emailing us at [email protected] or let us know the best way to get in touch with you so we can take care of this immediately?
Hayley G.
I ordered the belt as will try anything to get rid of sciatica, after placing the order I realized I has chosen wrong size, have been trying for days to get their attention to please send the right size, and they have not answered me, but the time they do the product will probably be on its way to me and I will have then get it back to them and wait for a replacement, am really annoyed by this and will continue to let you know if they actually answer my email.
Response from Dainely™Mar 25, 2023
Hello Hayley, We’re so sorry for your experience and we’d like to get this resolved for you ASAP. We checked our records and I can see that we were able to cater to your request and sent you the correct size of your order. You can reply to our email thread if you experience any problems with your order. We would love to help you sort this out.
Ahmad N.
Guys. Where’s my order ???? How long should I wait just to get a confirmation. Why no one responds to my email. I need my money back
Amy W.
I cannot get an update on where my belt is or when it was or will be shipped. I have sent a message to the contact email twice with no response. I cannot find a telephone number on this company. They have my money, but I have no idea when my product will arrive. THEIR RESPONSE DID NOT. I HAVE ALREADY FOLLOWED THOSE STEPS!
Response from Dainely™Feb 16, 2023
Hi Amy! We're so sorry to hear about your experience. We’d like to get this resolved for you ASAP and find a way to make your experience with us better. We checked our emails and we were unable to get an email from you. Please let us know the best email address to reach you or send us an email at [email protected] and we will get back to right away.
lisbeth I.
This company is fraud stay away, they make double orders and never reply, when you try to cancel.
Response from Dainely™Feb 16, 2023
Hi Lisbeth! We’re so sorry to hear about your experience. We’d like to get this resolved for you ASAP and find a way to make your experience with us better. You sent us an email on February 14, 2023 and we responded the same day letting you know that we are working with our warehouse team to make the changes on your order. We then send another follow-up email informing you that the error of ordering 2 products were corrected and that we will be processing a refund for your duplicate order. We appreciate your feedback. We're a new company and these reviews are very important to us. Stay safe!
Pascual T.
Donde esta mi pedido lleva dos semanas
Response from Dainely™Feb 16, 2023
Hi Pascual, We’re so sorry for your experience and we’d like to get this resolved for you ASAP. Would you mind emailing us at [email protected] or let us know the best way to get in touch with you so we can take care of this immediately?
B.
I recently purchased a Dainely Belt. Instead of sourcing one from China, I paid $39.95 to Dainely, believing their marketing, that theirs was a superior product. 14 days later, I received an unbranded belt product in a grey package from China, in fact identical to an AliExpress package. I then lodged a complaint with Dainely, and their response was that there warehouse was empty, and hence they sourced the product from China; they had not the courtesy to inform me of this, so that I could have sourced an alternative product myself. This was, at least, unacceptable (I hesitate to use the appropriate description) practice. Save your money and buy this identical product from AliExpress for less that $10 (approx. 3 weeks delivery), or from Amazon for $22 if you wish to receive it in 2 days.
Response from Dainely™Feb 3, 2023
Hi B, We are sorry to hear that you’re having this experience. We understand how disappointing it is when your order was not delivered on time. This is not what we want you to experience and this does not usually happen. We are humbly asking for an opportunity to resolve this incident with you and make it right in the best way we can. Kindly send an email to [email protected] so we can do that for you. Thank you for your feedback, and we hope to earn back your trust! We look forward to your email. Sincerely, Dainely
MRS M C.
Terrible customer service keep saying my parcel on the way been waiting for 2weeks now and they won’t give me a refund
Response from Dainely™Feb 3, 2023
Hi Mrs Crooks, We're sorry to hear that you had a negative experience with the customer service. Kindly reach out to us so we can provide assistance with your concern, so we can make your experience even better. You can reach out to our email support at [email protected]. We will answer you within 24 hours. We take all feedback seriously and want to make it right. Sincerely, Dainely
