Recommended And Endorsed By Professionals. The Dainely™ Belt has not only been tested in-house, but it has also been sent out to dozens of Chiropractors to try out themselves and on clients that had the most severe sciatica cases.Founded by an Ex-sportsman of high level for one and watchmaker for the other, Kayvan and Daniel started the company after a conversation about the troubles that back & neck pain cause. They are very eager to find a solution, and found out that 6 out of 10 people experience such pain. They develop a product that will help people live a pain-free life.For every Dainely™ Belt sold, we are planting a tree. So when you make a purchase, we bring a tree back to life like a rebirth.🌳
Dainely™ (dainelylab.com) has 698 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
dainelylab.com
Website
dainelylab.com
Category
Salons & Clinics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I never received my belt’s confirmation of Order or tracking number this is a scam an you have been reported
Response from Dainely™May 26, 2023
Hello Sidney,
We are so sorry for this experience. We would love to check this for you. There are some instances that there are some typographical error on the email address, hence the confirmation email was not received.
Would you mind sending us an email at [email protected] so we can confirm your purchase and check it on our end?
We are looking forward to your email.
ED
ed D.
60 day return policy still no money back
So this will be my second review for this company
They have a 60 day no questions asked return policy on the belt
I tried to return the belt they offered me 30%, a week or so later offered me 50%… You get to keep the belt but it doesn’t work for me
I agree to the 50% and they said they would do it fast. It’s now been three days and no response and no money.
I think the consumer needs to know that they do not honor their warranty
Buyer beware
I have contacted my bank and they started a dispute to get me my money back
So serval more days later last and still. I response or money back
Companies like this don’t deserve to be in business
Response from Dainely™May 24, 2023
Hello Ed,
We are so sorry for the experience. The refund has been processed on our end. However, some banks will take 5-7 business days before the refund will be reflected to your account. We do recommend checking with your bank to confirm.
We also sent you an email with your refund confirmation. You may respond to our email to sort the issue. We wish you well.
LI
Lisa
No product or refund received
I have sent so many emails and Facebook messages for a refund for a product I ordered almost 3 months ago and DID NOT RECEIVE ANYTHING. Your customer service and refund policy is non existence, I would not recommend this product to anyone. No other contact details available anywhere to get hold of this company to get my money back with makes me think this company and reviews are a scam... Please assist with my refund!
Response from Dainely™May 16, 2023
Hi there,
We’re so sorry for your experience and we’d like to get this resolved for you ASAP.
Would you mind emailing us at [email protected] or let us know the best way to get in touch with you so we can take care of this immediately?
LA
Lou A.
REFUND OR AT LEAST GIVE ME AN ESTIMATED…
REFUND OR AT LEAST GIVE ME AN ESTIMATED TIME OF DELIVERY?
Ordered on Feb, no product or refund or useful reply from them. Just stalling and stalling and stalling and stalling and stalling.
I will email your team everyday until I have a useful reply.
Response from Dainely™May 16, 2023
Hi Lou,
We’re so sorry for your experience and we’d like to get this resolved for you ASAP.
Would you mind emailing us at [email protected] or let us know the best way to get in touch with you so we can take care of this immediately?
ND
nikhil D.
Still no response from Emma / Leo or…
Still no response from Emma / Leo or any staff of my last multiple email. Trying to paste the same below.
----------------------------------------
Emma,
Any updates on my refund of product including shipping charges??
Regards,
Nikhil
Sent from Yahoo Mail on Android
On Sun, Apr 23, 2023 at 12:55, nikhil
esainikhil> wrote:
Emma,
Now, you are forcing me go for legal action. You really want to do that??
Shall I ask my brother (US citizen) to launch complaint??
If no response shipment details / refund within a day, I will utilise my time for legal action.
Thanks and Regards,
Nikhil
Sent from Yahoo Mail on Android
On Sat, Apr 22, 2023 at 17:35, nikhil
esainikhil> wrote:
Hi Emma,
Still shipment not received.
Kindly refund my money.
Regarfs,
Nikhil Desai
Sent from Yahoo Mail on Android
On Tue, Apr 18, 2023 at 15:51, nikhil
esainikhil> wrote:
Hi Emma,
Kindly update status.
Provide shipment details.
Nikhil
Sent from Yahoo Mail on Android
On Sun, Apr 16, 2023 at 17:37, nikhil
esainikhil> wrote:
Emma,
Its high time. How come parcel is returned, you confirmed address twice. I also paid extra shipping fee.
I can't wait anymore unless confirmed shipping tracking within 2 days, else refund my money.
Thanks,
Nikhil
Response from Dainely™May 16, 2023
Hello Nikhil,
We are so sorry for this experience. We received your email confirming that you were able to receive your replacement order.
We are so sorry for the inconvenience and any delays in getting your package.
Please let us know if there is anything we can do to make your experience better.
SE
Stuart E.
NO PHONE NUMBER FOR DAINELY WAS NOT TOLD IN ADVANCE BELT COMMING FROM CHINA
I WISH I REALIZED THIS COMPANY HAS NO PHONE NUMBER TO CONTACT THEM I AM DEALING WITH A COMPANY IN DELAWARE WHY IS MY BELT COMMING FROM CHINA I WOULD HAVE NEVER ORDERED IT AND DID NOT REALIZE THIS UNTIL I TRACKED THE PACKAGE
Response from Dainely™May 16, 2023
Hi Stuart,
We’re so sorry for your experience and we’d like to get this resolved for you ASAP.
Would you mind emailing us at [email protected] or let us know the best way to get in touch with you so we can take care of this immediately?
TC
tc
The belt constantly falls off at the…
The belt constantly falls off at the most inappropriate times in public. The velcro is obviously cheap quality as it does not stick well. The company asked for a picture of it though I fail to see what taking a picture can do? Poor quality, I was expecting much better but sadly I am very disappointed in the quality and customer service.
Response from Dainely™May 16, 2023
Hi there,
We’re so sorry for your experience and we’d like to get this resolved for you ASAP.
Would you mind emailing us at [email protected] or let us know the best way to get in touch with you so we can take care of this immediately?
WH
Wade H.
It's nearly 2 months and I haven't…
It's nearly 2 months and I haven't received my order. Support does not respond to my messages.
Response from Dainely™May 16, 2023
Hi Wade,
We’re so sorry for your experience and we’d like to get this resolved for you ASAP.
We sent you an email regarding the status of your order that is ready for pick-up.
Please let us know how we can further help you.